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Welcome to the CyberGuru newsletter!

This has been sent to clients, prospective clients, family and friends who have used or shown an interest in CyberGuru's computer solutions.

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We hope you enjoy this email and look forward to serving your computer solutions needs in the future.

In this issue:

A word from the Chief Guru: Striving for continual improvement

Welcome to the second issue of the CyberGuru Newsletter for 2008. Like our first issue this year, this newsletter is also quite delayed. As some of you may be aware, I recently got married and moved into a new home. Due to a series of unfortunate circumstances and technical issues, I have had much difficulty in having the internet connected and have become quite behind in my emails due to the limited access. It is with great relief that CyberGuru is back online and back in business. Thank you for your patience and understanding during this time.

CyberGuru prides itself in offering award-winning, professional and affordable computer solutions and we would like to know how you find the solutions we provide. We are always looking to continue to improve our business, and trialling the introduction of post solution surveys, which will be sent upon the completion of a solution. The post solution survey will enable to receive direct feedback relating to the solution we provided to you. We ask if that you receive such a survey that you complete it - all feedback will be greatly appreciated and the information you provide to us will help improve our solutions to all of our clients.

Further, since the last newsletter, I have upgraded my Training and Assessment qualifications and undertaken additional training as a Microsoft Small Business Specialist, having passed exams to recognised by Microsoft as able to offer technology advice, support and service, specific to small businesses. For more information on this qualification, please read our News article below.

We hope you enjoy this issue of the CyberGuru Newsletter. We are always looking to would welcome any feedback and suggestions you may have.

Chris Jeffery
Proprietor/Chief Guru

News: CyberGuru qualified as a Microsoft Small Business Specialist

Like most small business owners, you'd rather spend more time on your business, and less time on your technology. A Microsoft Small Business Specialist, such as CyberGuru, can help your business thrive. Every Microsoft Small Business Specialist has gone through training to help them better respond to the special technology needs of small businesses.

As a Microsoft Small Business Specialist, CyberGuru can focus on your unique IT needs, and can assist you in making smart technology decisions for your company. We offer Peace of Mind, so you can feel confident knowing that we have the technical training and commitment to support your specific technology challenges. We are experts in small business technology. We can help you choose and implement the right solution for your business quickly and easily, saving you time and money.

If we can be of any assistance to you or your small business, please contact us.

Hints, Tips and Tricks: Discounted pricing for academic editions of Microsoft Office 2007

For a limited time only, Microsoft has heavily discounted the academic edition of Microsoft Office Ultimate 2007, for all eligible university and TAFE students, staff and faculty.

Through the It’s Not Cheating website, participating eligible users are able to download a legitimate full academic edition (for a perpetual licence) of Microsoft Office Ultimate 2007 for $75 or a one year licence for $50. For an additional $14 you can be posted a backup DVD of the program.

Microsoft Office Ultimate 2007 contains the full products contained within the Microsoft Office system, including Access 2007, Excel 2007, InfoPath 2007, Groove 2007, OneNote 2007, PowerPoint 2007, Publisher 2007 and Word 2007.

Due to popular demand, Microsoft have extended the It’s Not Cheating website until further notice.

To get it now, visit http://www.itsnotcheating.com.au or for more information on this offer, including Terms and Conditions, visit http://www.microsoft.com/australia/education/unistudentoffer/default.mspx.

This article is available from our Hints, Tips and Tricks page at http://www.cyberguru.com.au/helpdesk_hintstipstricks.htm.

How-to Guide: Downloading and Installing Windows Live Sign-In Assistant 

Windows Live Sign-In Assistant is useful for those who wish to manage for multiple Windows Live IDs to appear at sign on onto their Windows Live applications such as Hotmail and Spaces. This program enables users who access these regularly to appear as a list on the sign-in page and record their password if desired (please note if you are using a public computer this is not recommended). It is particularly useful if you have multiple people using a computer in a family home or an individual with several accounts.

It is a small and simple download, and even if you don't wish to have other Windows Live programs installed on your computer, this update enables users to save time entering their account details when you log on.

This how-to guide is available from our How-to Guides page at http://www.cyberguru.com.au/helpdesk_howtoguides.htm.

How-to Guide: Creating a Hotmail Account

In order to reduce the amount of spam you receive, you might find it beneficial to have a secondary email account to use when publishing on a website, completing surveys or web forms. You can then provide your primary one for family and friends, reducing your load of junk mail. Many providers offer free email accounts, and one such provider is Hotmail.

This how-to guide is available from our How-to Guides page at http://www.cyberguru.com.au/helpdesk_howtoguides.htm.

Joke: Computer One Liners

1.    A paperless office has about as much chance as a paperless toilet.
2.    Computer programmers do it byte by byte.
3.    Computers are like air-conditioners: both stop working properly, if you open windows.
4.    Computers make very fast, very accurate mistakes.
5.    If a train station is where the train stops, what is a work station?
6.    Oxymoron: "Microsoft Works"
7.    The definition of an upgrade: Take old bugs out, put new ones in.
8.    There were computers in Biblical times. Eve had an Apple.
9.    How many software engineers does it take to change a lightbulb? None, it's a hardware problem.
10.   Software salesmen and used-car salesmen differ in that the latter know when they are lying.
11.   Four fonts walk into a bar. The bartender says "Hey - get out! We don't want your type in here."
12.   Computers can never replace human stupidity.
13.   A computer scientist is someone who fixes things that aren't broken.
14.   MICROSOFT: Most Intelligent Customers Realize Our Software is Only for Fools and Teenagers.
15.   MACINTOSH: Most Applications Crash If Not The Operating System Hangs.