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Help Desk - Opinion - Microsoft Windows XP Service Pack 2 Review

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The Security Center warning of the fact no virus protection is installed.
The Security Center warning of the fact no virus protection is installed.

 

 

 

 


Pop-up blocker at work in Notification bar (look under Address bar)
Pop-up blocker at work in Notification bar (look under Address bar)
 

 

 

 



The improved Windows Firewall
The improved Windows Firewall

 

 

 

 


"Help Protect Your PC" - Automatically Update your computer!
"Help Protect Your PC" - Automatically Update your computer!
 

 

 

 

 


Wireless Network Setup Wizard
Wireless Network Setup Wizard

After a long wait, Windows XP Service Pack 2 released finally on August 25. Windows XP Service Pack 2 has had probably one of the longest lead up times of any operating system update in Microsoft’s history. In fact, no other update has probably had the amount of fanfare Service Pack 2 has had except for when Windows 98 Second Edition launched.

At the time of the release of Windows 98 Second Edition, Microsoft believed they would not be releasing a product before Windows XP (computer buffs would realise that they actually did – a very buggy Windows ME) and released a whole series of updates to improve access to the internet, such as Internet Explorer 5, Internet Connection Sharing, Windows NetMeeting 3, other updates as well as including Service Pack 1 for Windows 98. The result was a very stable operating system which many computer users (and many of our clients) continue to use still to this day.

Microsoft may be playing a similar hand with Windows XP Service Pack 2. Like Windows 98 Second Edition, it builds on the foundations of its predecessor and adds many new features. In particular, Windows XP Service Pack 2 has improved particularly on the security side of the operating system, something many have been eagerly awaiting to see happen for some time. Unfortunately, they have not solved all the security woes yet, with Microsoft having a number of updates recently that have again caused concern amongst the computer industry. However, they are making progress. Microsoft say that many of the changes in Windows XP Service Pack 2 are behind the scenes, so we’ll go in depth now with what you will see when you install the latest update:

Security Center: Perhaps Microsoft’s greatest argument for installing Windows XP Service Pack 2 is the new Security Center. The Security Center allows you to monitor your security settings for your firewall, automatic updates and virus protection and resolve issues from a single screen. Unfortunately this sounds great in practice but your firewall and virus protection must be able to communicate to the Security Centre for it to work effectively.

Internet Explorer: In Internet Explorer, there are several new features, Pop-Up Blocker and Manage Add-Ons. Pop-Up blocker should be fairly obvious by its name. It blocks pop-ups appearing and puts them in a new “information bar” which is where notifications happen, such as whether you would like to download a file from the internet. The Manage Add-Ons feature is very limited but does allow you to enable and disable add-ons (such as certain spyware) that have installed themselves into Internet Explorer.

Outlook Express: Outlook Express follows Outlook’s suit by preventing images and web code from being downloaded and viewed automatically. Often spammers send a unique “beacon” such as an image or a link on an email, and if this is downloaded or clicked on, the spammer knows the email address is active. By preventing images and certain web coding in email, Outlook Express can prevent them from identifying you as an active email account.

Windows Firewall: The original Internet Connection Firewall in Windows XP was very difficult to use and configure. Most times, I’d recommend to clients to get a product like Norton Internet Security or ZoneAlarm. However, the Windows Firewall has been improved greatly. For starters, it is now on by default. The interface is easier to understand and set up. Whilst I would still recommend a third-party firewall, this update makes considerable improvements that make it worthwhile even just to run until you can install and run Windows properly and then install another one after that.

Automatic Update: Improvements too are noticeable in how Automatic Updates operate. On install Windows XP Service Pack 2, you are given a request to turn on Automatic Updates. Whilst some computer professionals and system administrators may be pulling their hair out at the thought, turning on updates could also help prevent some of the viruses and bugs from going out too wide out into the public. At this stage, there is no right or wrong way decided upon by the experts.

Wireless and Bluetooth: If you are fortunate enough to have wireless or Bluetooth technology on your computer, the feature you will be clapping your hands about it is the new Wireless Network Setup Wizard in Windows XP Service Pack 2. What’s better is that it will secure it for you. Whilst the technicalities would be too detailed to go into here, you’ll find it so much better than what was in the original Windows XP or even in Service Pack 1!

Microsoft is getting closer to the real computer issues and becoming a more security-orientated company. However, there is some way to go yet. For starters, Windows now has an integrated firewall, but where is the anti-virus scanner and spyware cleaner? Hopefully it's in the pipeline for the next service pack or Windows edition.

To get a copy of Windows XP Service Pack 2 Microsoft is recommending that all computer users ensure their “Automatic Updates” feature is turned on so that you can download it onto your computer when your internet connection is on but not in use, but even broadband users will find it takes a while. Our recommendation is you order the free CD directly from Microsoft. Not only will it save you considerable time and money in downloading it, you’ll also have it on CD should you ever need to clear your computer and start over and not have to download it again!

CyberGuru wishes to advise installing a major update such as this is not for the fainthearted. You will be required to make backups and make settings later that you may be unsure about. If you are a beginner or feel you would likely need assistance, please contact us and make a booking and we’ll do the hard work for you.

 
Scorecard: Microsoft Windows XP Service Pack 2 with Advanced Security Technologies

Score: 8.5 out of 10
Pros: Major improvements in areas described above, and the Security Center.
Cons: No integrated
anti-virus scanner and spyware cleaner.
Price: Free upgrade CD from Windows XP, Prices for other operating systems and vary between stores.
Distributor: Most computer software stores.
Web Site: http://www.microsoft.com/windowsxp

Last updated: 31 October 2004

 

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