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CyberGuru strives to follow the Privacy Act 1998 (Cth) in its operations. We follow the ten National Privacy Principles (NPPs) and these will be used to identify our position in relation to these.

Principle 1 - Collection

We will only collect personal information that is necessary for our functions, including contact details such as name, address, telephone, email and other information as required.

Principle 2 - Use and disclosure

We will only use the information for sending the required information which you specify to you/your organisation, however we do hold this information in a database. We use this information to keep records on the solutions we have performed for you/your organisation and to send you newsletters. You/your organisation may unsubscribe however by contacting us. We will not provide any of your details to any third parties unless you/your organisation have allowed us to do so. We will be required to disclose some information if you have requested certain solutions outside our field of work to our partners and affiliates, such as our web hosting partners or computer service partners. Information and privacy policies of our partners and affiliates is available on request.

Principle 3 - Data quality

At certain intervals, we will contact you to ensure you/your organisation’s details in our database is up-to-date, complete and accurate.

Principle 4 - Data security

We hold you/your organisation’s information securely. You/your organisation’s information is protected from misuse and loss from unauthorised access, modification or disclosure.

Principle 5 - Openness

On request, we will provide you/your organisation with information we hold, for what purposes, and how it collects, holds, uses and discloses that information.

Principle 6 - Access and correction

If you would like to see what information we have about you/your organisation, we will happily do so, simply contact us. Likewise, if you have any changes to make to your details, please contact us.

Principle 7 – Identifiers

We do not use any identifiers to contact you other than the information you/your organisation have provided to us. However, during your visit to our website, some of your details, such as IP address, web browser and other information are collected for statistics but cannot be used to identify you personally. The statistics we receive do not link you with your web browsing habits, rather the type of computer, web browser and the website that referred you to our website.

Principle 8 – Anonymity

It is not practical to not identify yourself/your organisation when utilising our computer solutions, however you may remain anonymous when using our website.

Principle 9 - Transborder data flow

This principle not applicable to us.

Principle 10 - Sensitive information

We do not request any information that is sensitive.

For more information, please contact us.