CyberGuru strives to provide professional and affordable computer solutions that meet the needs of our clients. We would like to know if we are meeting your expectations and to find out where we can improve.

Please fill in this survey and let us know what you think. By filling in your contact details, you have the chance to win a copy of OneNote 2003, the new note-taking and management program from Microsoft valued at over $300! Competition extended to 1 March 2004.

1. SOLUTIONS: Please rate our solutions on a 1 to 5 scale
(5 being highest, 1 being lowest)
Quality
Affordable
Professional

b) Can you suggest any new solutions?

c) Do you have any comments on the solutions we provide?

2. VALUE-ADDED SERVICES: Please rate our value-added services on a 1 to 5 scale
(5 being highest, 1 being lowest)
How-to Guides
Help Desk (online)
Help Desk (phone)

Can you suggest any new value-added services?

3. WEBSITE: Please rate our website on a 1 to 5 scale
(5 being highest, 1 being lowest)
Enough information
Relevant information
Organisation of content
Ease of use

Can you suggest any new website features?

4. NEWSLETTER: Please rate our newsletter on a 1 to 5 scale
(5 being highest, 1 being lowest)
Enough information
Relevant information
Organisation of content
Ease of use

Can you suggest any new newsletter features?


5. CLIENTS

5a. Current clients - what made you come to CyberGuru originally?

5b. Prospective clients - what is stopping you from becoming a client?

5c. Lost clients (clients who have left us) - why did you leave CyberGuru?

6. LIKES/DISLIKES/COMMENTS

6a. What do you like about CyberGuru?

6b. What don't you like about CyberGuru?

6c. Any other comments you would like to make?