Who owns and manages your domain name?

blog-shouldigetawebsiteOne of the questions we ask when we assist new clients redevelop their website is who owns and who manages their domain name. Often their response is that they do, but when we ask for the necessary information to we are greeted with a blank look.

We manage domain names and website hosting for many of our clients. They benefit from having peace of mind that we are overseeing their services, ensuring the reminders for any domain name renewal are sent and liaising with the website hosting provider on their behalf.

Importantly, we also provide the relevant management details to our clients. We don’t own their domain names and website hosting – this is part of their business assets in the same way a post office box is. Some website hosting organisations take full ownership of the domain name, which means if you were to move from them (as can be necessary when another organisation takes over) then this requires them to perform the necessary changes or transfer ownership to you – neither which can be a pleasant experience.

It is important to know who owns and manages your domain name and website hosting. Otherwise it can be like having a post office box but no key, which isn’t very convenient when you want to check your mail! When you do get a domain name, ensure you obtain the relevant information from your website hosting organisation and make sure you own it.

We can assist through our Design solution on how to identify who owns and manages your domain name and website hosting. Please contact us today for more information.

Delete outdated Windows Updates to save disk space


Often tablet or mini-PCs have limited disk space available on their hard drives. As you continue to use your computer, your hard drive becomes increasingly filled up with Windows operating system files as well as the files you save yourself.



Before Windows Updates are installed onto your computer, copies of the files being updated are backed up. Once the Windows Update has completed, the backed up files remain and become obsolete.

Windows Update files can take a considerable amount of room on your hard drive and are not required to remain on your computer unless you are going to remove or rollback the update.

Microsoft has recently provided an update to enhance the Disk Cleanup Wizard in Windows 7 Service Pack 1. This update provides a new plugin to the wizard whereby you can use the Windows Update Cleanup option to delete outdated Windows Update files that you no longer need.

This allows you to save your hard disk space to make more room available for your own files, therefore making your computer run more efficiently.

This Microsoft Support article (link opens in new window) provides information on how to obtain, install and then use the update to clean up Windows Update files.

Through our Support solution, CyberGuru can assist in reclaiming additional disk space on your computer as well as advice on the effective use of your computer hard disk. If we can assist you, please contact us today.

Seasons Greetings

Seasons Greetings

As our first year of full-time operations at CyberGuru comes to an end, we would like to wish you a Merry Christmas and a Happy New Year. We would like thank all of you for your support and custom this year.

Rather than sending Christmas cards, we continue our long-standing tradition of donating Christmas hampers to the St Vincent De Paul Society and delivering these to those who need support especially at this time of year.

We look forward to continuing our award-winning, professional and affordable computer solutions for you into 2014 and beyond.

150 days to go until Microsoft ends support for Windows XP and Office 2003

blog-windowsxpduetoexpiresoonAs noted in a CyberGuru Blog post earlier this year, Microsoft is ending support for Windows XP and Office 2003 on 8 April 2014. This is 150 days away, and it is necessary to start taking action to upgrade to later versions to remain supported by Microsoft!



Without Microsoft no longer providing Windows XP and Office 2003, you may find that you are unable to get the required assistance, including new security updates, non-security hotfixes and other support and updates from Microsoft.

As noted by Microsoft (link opens in new window), running this software after this date may expose you to potential security risks and the inability to access support from other hardware and software vendors.

CyberGuru is ready and able to help small businesses, not-for-profit organisations and individuals upgrade to the latest versions of Windows (7 and 8) and Office through our computer solutions.

Our Consulting solution can help you determine your needs and whether your existing computers will support Windows 7 or Windows 8 and arrange the necessary purchases, then though our Support solution set up and configure the upgraded hardware and software and skills, and we also provide Training.

Proprietor/Chief Guru of CyberGuru, Chris Jeffery, holds Microsoft certifications in both Windows 7 and Windows 8 and is able to assist you and your organisation in this transition to help you effectively move to the new operating system and office applications suite.

Why not contact CyberGuru today to arrange an appointment to discuss your needs and get ready to make the switch?

How secure is your computer?

blog-securityOften when CyberGuru visits clients where we find that their computers has limited or no security enabled, such as passwords, so that the important files could be easily hacked or stolen.




We strongly suggest that any computer or mobile device containing files or providing access to important files such as via a network are set up and configured with a strong password to prevent unauthorised users from being able to access your files. Furthermore, each individual should be provided with their own login name and password, especially when computers are connected to a network.

We also suggest the use of a strong password. A password should not be easily found out or known by others, such as your nickname, pet’s name or a word in a dictionary. We suggest using the first letter of each word in saying, sentence or song. For instance, “the quick brown fox jumped over the lazy dog” could become “tqbfjotld”. To improve this password, add some capital letters and replace some of the letters with numerals or characters with (O to 0 [zero], l to 1 [one] S to 5 [five] or even the dollar sign! This could then become “TqbFj0t1D!”.

Here are some other security tips:

  • Lock your computer when you are not using it.
  • Have a separate password on your computer and devices to your other programs and apps, such as email.
  • Ensure you have a secure password that is different to your external websites (especially      social network websites).
  • Use a separate account for administrative purposes to protect and maintain the integrity      of the computer.
  • Change your password on a regular basis such as every three months.
  • Configure file encryption to ensure your data remains secure if it is stolen or misplaced.

If you would like to see how secure your password is and how quickly it would be hacked by a PC, you can receive advice from “How Secure is my Password?” (link opens in new window), a secure website for reviewing how effective your password is. Further tips on finding out how to create a strong password can be found on Microsoft’s Safety & Security Center (link opens in new window).

For more information and advice on how to ensure your computer environment remains safe and secure, please contact us for our Support solution today.