Is your business on Google My Business?

Is your business on Google My Business?

Google has recently improved its search engine features for businesses (and not-for-profit organisations) to enable them to be easily found on its search engine whether or not you have a website. Known as Google My Business, businesses can connect directly with customers with Google Search, along with Maps and its social platform, Google+ at no cost.

Using Google My Business, you can enter your business’ contact information, including phone number, address if supplied (along with a map), along with hours of operation. Google will then index this as part of its search engine. When someone enters your organisation’s name in its search engine, the information you have provided will be displayed. You can also see reviews of the business.

For instance, searching for CyberGuru provides the following:

Screenshot of CyberGuru on Google My Business

Speaking of Google, CyberGuru has recently furthered its social networking presence by posting links to our CyberGuru Blog articles on our new Google+ site (link opens in new window) which can be found at (link opens in new window).

If we can help your business get online with Google My Business, please contact us today to enlist our Design solution.

Adobe Reader – more than just a reader

Adobe Reader – more than just a reader

Adobe Reader is a free application that allows you to open and print PDF (Portable Document Format) files in the way they were designed by the author without the need for the particular program it was designed with. Another advantage is that saved PDF files retain their original style, including formatting no matter whatever type of computer you are opening it on.

However, Adobe Reader is more just a reader and can do much more than open and print files as its sole purpose once was. Did you know that you can also add sticky notes, record sound clips to help to comment with annotations and virtually sign a document?

Some of the features available in the latest version of Adobe Reader, Adobe Reader XI, include:

  • Sticky notes: You can add sticky notes to make comments on any PDF document. These are noted with your name and are date and time stamped.
  • Read out loud: Adobe Reader can read the text contained within a PDF document. If you have a lengthy document to review, this can be way to have a female voice read the document out to you.
  • Comment using annotations: You can use a range of annotations to help comment on your documents. From text highlighting to included and customisable stamps, you can also attach additional documents, recording a sound clips.
  • Comment using drawing markups: Some of comment on your document by using shapes, arrows and drawings.
  • Sign: You can virtually sign a document to signify your approval by adding text, checkmark, initials or even scan in your signature (or take a photo of yourself with your webcam!

Windows 8 comes with Reader, an app for opening and printing PDF and XPS files. If you wish to use these features described above, that you download Adobe Reader from Adobe’s website (link opens in new window), however we strongly recommend unchecking the boxes to install Google Chrome and Google Toolbar.

If you would like a hand to use some of these features, please contact us today to enlist our Training solution where we can show you how to use all of these functions and more!

What is the difference between a and domain name?

What is the difference between a and domain name?

A common question we receive when speaking to our clients and prospective clients about domain names for their organisation is whether to purchase a or domain name.

The domain names are identical in price, and often times there may be confusion over which one is better. Generally speaking, there are few differences between both domain names and can work to your advantage.

In the past, domain names used to be recommended information technology businesses such as internet service providers. However, over time this has been effectively used by businesses in other industries and sectors. In fact, many businesses purchase both the and for protection and assurance to protect their branding and to secure their rights. For instance, we own both and

Whilst domain names are the most popular, there are significantly more domain names available. Many businesses may also purchase names similar to their business

Perhaps you are a business named John Smith Associates providing law services to Brisbane-north based organisations. In addition to suitable domain name with your business name, such as, you may consider purchasing a generic term such as and forwarding it back to the primary domain name. This can help bring in visitors who may not know the name of your business but looking for law services in the local area.

AusRegistry, Australian’s domain name registrar provides further information on what is a and (link opens in new window). CyberGuru can assist you with advice to help purchase the right domain names for your organisations, finding out availability and providing assistance in setting up and configuring the domain names through CyberGuru’s Domain names product. If you have any questions, please contact us.

5 tips to properly protect your passwords

5 tips to properly protect your passwords

At last count, CyberGuru had over 300 (yes, three hundred!) individual user names and passwords for various internet services, including websites and other resources – not including those we manage for our clients. As the number of websites continue to grow, so do the amount of websites passwords required to access them!

According to NetCraft and Internet Live Stats (link opens in new window), in 1991 there was just one website in the internet. When we started CyberGuru in 1997 (before Google!), we were one over just over a million websites. Today, there’s over one billion websites. No wonder there’s more passwords!

Recently, a number of public announcements surrounding unfortunate incidents of hackers’ attempting (sometimes unsuccessful but other times successful!) to collect details including username and passwords, including eBay and Adobe in the past year have had the cause to remind us that no system is infallible!

In order to ensure you remain protected from this and to help protecting your passwords, CyberGuru would provide five tips to ensure you are protected against this:

  1. Ensure you use strong passwords for all of your websites, making sure you don’t use the same password.
  2. Change your passwords on a regular basis, especially those that are not hosted on secure platforms but contain private information.
  3. Consider ways of remembering your password. If needed, use a password manager to help you remember them unavailable
  4. Configure suitable alternative ways to reset your password (such as adding an alternative email address or your phone number).
  5. When answering secret questions, make them easy for you to remember but difficult for others to know!

To ensure you remain protected, we also recommend ensuring you are always on a secure network with internet security software installed. We will discuss this importance of this future blog articles.

If we can assist in any way with providing advice in proper password management, please contact us for our Support solution today.