Ask CyberGuru: How can I make a printer always print the same way each time?

Ask CyberGuru: How can I make a printer always print the same way each time?

We are responding to questions from followers on our social networks each month. Andrew asks CyberGuru: “Our printer has the default setting to print on single-sided colour for but I want it set to duplex black? How do we set it, so we don’t need to manually set it each time we print?”

Windows allows you to access printer settings in two ways, one through the application which only changes it the once whilst you are the program, and then resets next time you use it. Alternatively, you can change it in your Printer Preferences.

In order to change the default printer settings, open the Devices and Printers applet in Control Panel. Once you are there, right-click the printer, select Printer Preferences and select your required options (in your case, “Duplex Print” and “Black” to print double-sided and black accordingly). Make sure you click OK to confirm these settings.

If you do need to print on single sided or in colour, you can change you settings for that particular time in a specific program such as Microsoft Word, however by setting it in the Control Panel it will remember your preferred settings.

If you have a question you would like CyberGuru to answer, please follow us on LinkedIn, Twitter or Google+, and ask away and it may be featured on our next Blog post!

CyberGuru to participate in IT Service Management Forum Queensland Branch panel session

CyberGuru to participate in IT Service Management Forum Queensland Branch panel session

CyberGuru’s Proprietor/Chief Guru, Chris Jeffery, has been invited to present as part of a panel session for the IT Service Management Forum (itSMF) Queensland Branch seminar on 10 September 2014.

The seminar, “Doing things differently in, on and around ITSM” has a panel session titled, “ITSM in your organisation—now and the future” where Chris along with representatives from RACQ, QSuper and CITEC will be discuss how each of their organisations are currently “doing” ITSM (covering people, process and technology), and what their visions for the future are.

The session is being held at the Auditorium, Level 2 at the State Library of Queensland from 1:30pm to 5:45pm. An agenda for the function is available upon request.

Complementary places are available for CyberGuru clients. If you are interested in attending, please contact us by Friday 5 September so we can advise itSMF of your details.

CyberGuru establishes relationships with like-minded organisations

Over the past few months, CyberGuru has been establishing new relationships with like-minded organisations to partner with to continue to provide the best quality solutions to our clients.

Building on our existing partnerships, we selected our new business partners who provide best-of-breed products and services that complement our offerings and fulfil the needs of our clients.

We are pleased to announce that CyberGuru is now partnering with:

  • Acronis – Acronis Authorized Partner (provider of backup and recovery software including Acronis Backup)
  • Microsoft Store – Affiliate (provider of Microsoft devices and software)
  • Fluccs – Affiliate (provider of cloud-based backup services hosted in Brisbane)
  • Kroll Ontrack – Data Recovery Partner (provider of data recovery and disaster recovery)
  • LogMeIn – Elevate Authorized Partner (provider of remote access tools including LogMeIn, Cubby and

We will continue to develop our unique solution offerings catered to the needs of our clients, and build on our relationships with our new and existing partners.

If we can be of assistance to you or your organisation, please feel to contact us. If you are provide of product or service which you believe may be relevant to our clients, please contact us also.

Banish bloatware from your computer

Banish bloatware from your computer

Bloatware is promotional software often pre-installed by PC manufacturers onto new computers. Installing such software allows them to make additional money from your computer after you purchase it, effectively using your computer to advertise to you from the moment you turn it on for the first time. However, it can also slow your computer down significantly.

Manufacturers may provide feature limited or trial versions of commercial software to entice you to purchase the full version, and other times may be website browser toolbars or shortcut links to connect you to other websites. In the meanwhile, your new computer is being slowed down by computer programs you would likely no want or ever use. Manufacturers benefit through being paid to advertise these products on your new computer.

The pre-installed software may provide you with a benefit, such as enabling you to burn your own discs or to read digital magazines. However, the addition of website browser toolbars and plugins, which whilst allows you immediate access to certain websites quickly, slows down the performance of the computer.

Banish bloatware from your computer
Example of software installed on newly set up Windows 7 computer

By removing bloatware from your computer, you can improve the performance of your computer. We suggest you use uninstall the software, however if you have difficulty in removing remove such programs from your computer, specific software is available.

Before removing any software from your computer, we suggest confirming it is bloatware by checking the specific manufacturer’s website for advice. There is also software that enables you to check whether a software should be removed from your computer.

If we can be of any assistance in banishing bloatware from your computer, please contact us to enlist our Support solution.