Ask CyberGuru: Should I upgrade to Windows 10?

Ask CyberGuru: Should I upgrade to Windows 10?

Ask CyberGuru

A very common question that I have been asked is “Should I upgrade to Windows 10?”. It is difficult to provide specific advice to answer this question, as everyone is different in terms of their approaches to the free upgrade. Many are finding the notifications to remind them to upgrade a disturbance and others an encouragement to upgrade.

We are seeing an increasing number of computers being upgraded to Windows 10. As the free upgrade offer is available until July, it is becoming the time to make the decision. I normally help clients base this on their need for the new features and the age of their computer.

With the November Update, many of the features and improvements introduced have encouraged more people to make the jump, some with more success than others. The new features now available in the November Update included Cortana, your own personal digital assistant similar to Apple’s Siri, as well as improvements to the built-in apps including Edge.

Generally, if the computer is a brand-name, up to two years old and running common line of business applications (such as Microsoft Office), I have been recommending the upgrade to Windows 10. However, if it is a built computer that is over two years old or running less common applications, I would not do so.

Before you upgrade you should ensure you have a full and complete backup of your programs and files should you need to return to your previous version of Windows. Whilst Windows does provide a rollback facility, it is best to have a separate backup should this facility not work correctly. We will discuss this in a future Blog article.

If you have a question you’d like to ask CyberGuru, contact us today.

Get the new Microsoft Office 2016

Get the new Microsoft Office 2016

Microsoft Office 2016

Did you know that as part of your Office 365 subscription, you get updates and new versions as they are released? It’s one of the benefits of having Office 365.

If you have an active Microsoft Office 365 subscription and are running Office 2013, this will be automatically upgraded to Office 2016 in the coming weeks. There are some small but significant time saving changes, such as Outlook automatically suggesting attachments based upon recent open or saved documents, as we have discussed in a recent CyberGuru Blog article.

How will you know if you are ready to upgrade to Office 2016? When you open Microsoft Outlook, you’ll be presented with a yellow bar underneath the ribbon, allowing you to click a button to see what’s new in the new version and also to commence to updating Office straight away. The yellow bar can also be closed to save space if required.

The automatic upgrade can be turned off, however it is recommended that you upgrade to the latest version as soon as possible. Microsoft has advised updates for the Office 2013 version of Office 365 ProPlus will be available until February 2017. However, after February 2017, there will be no additional updates for the Office 2013 version.

Prior to updating, it is recommended you ensure any add-ins or third-party programs which rely on Office, such as your email synchronisation with third-party email servers, client relationship management and financial management software.

It isn’t just the new major updates when changes are introduced, Microsoft are adding new features on a near-monthly basis. You can find out what’s changed recently in Office 2016 for Office 365 by visiting What’s New and Improved in Office 2016 for Office 365 page.

For more information, including support and training on the use of Office 365, please contact us.

CyberGuru now on the Queensland Government ICT Services Panel

CyberGuru now on the Queensland Government ICT Services Panel


CyberGuru is proud to announce that we are now on the Queensland Government ICT Services Panel. According to the Queensland Government, “the ICT services panel is a whole-of-government arrangement that provides agencies with a simple and quick way to purchase high quality ICT services from a panel of prequalified suppliers”.

We have chosen to focus on the “Business change – Skills management” category, to enable us to design and deliver effective training. We will be providing this predominately in end-user computing applications including Microsoft Windows, Office, Office 365 and other applications. We are capable of providing onsite and online computer systems training to both individuals and groups on a flexible basis.

In achieving this accreditation, CyberGuru has also been approved by the Chamber of Commerce & Industry Queensland (CCIQ) as a QAssure accredited supplier and Government IT Conditions (GITC) certified. These accreditations can provide both public and private sector organisations assurance that we have the appropriate capability and capacity to support them.

If you would like to know more, please contact us.