Ask CyberGuru – Should I purchase a claimed domain name?

Ask CyberGuru – Should I purchase a claimed domain name?

Ask CyberGuru

In this month’s Ask CyberGuru, we are asked, “I’ve been advised that my domain name has been claimed and offered to purchase a domain name from someone who had advised that they have a statutory obligation to offer me the first right of registration. Should I purchase this domain name?”.

Upon review of various examples we have seen of this, the email in question is reportedly from an Australian business claiming there is an application for a similar domain name using the .info domain name extension. In these cases, we have seen the business is seeking a significant amount of money for the registration purchasing such the said domain.

We have reviewed the company as well as other examples reported online, and based upon our knowledge and research, we don’t recommend going ahead with this via the organisation in question to do this.

However, should you wish to purchase the domain name, we would suggest going through a suitable domain name registrar to do this. If this is something you are looking to do, we can assist and advise accordingly.

If you have a question you would like to Ask CyberGuru, please feel free to contact us.

Tips to protect your data on mobile device from being lost or stolen

Tips to protect your data on mobile device from being lost or stolen

Recently a family member lost their mobile phone. Unfortunately, some of the important settings on the phone were not configured, and as a result the phone could not be found. As a lesson from this exercise, we have developed these tips on how to protect the data on your mobile device from being lost or stolen.

If you do lose your device, you should report it to the police and mobile service provider. However, it is possible to find your device using “Find my iPhone” (as part of the iCloud – Find My iPhone, iPad, and Mac),“Find my Device” for Android or “Find my Device” in Windows provided you have this software setup as well as your mobile data and location services enabled.

There are several strategies for protecting your data:

  1. Record the International Mobile Equipment Identity (IMEI) number of the device upon purchase. This is a unique number for each individual device and can be found inside under the battery. It can be displayed on screen by entering *#06#. If your device is lost stolen, this can be reported to your phone provider and police.
  2. Set a strong PIN or password on the device and configure encryption of data if this is available. Set this to automatically lock your phone after a set period, such as 30 seconds. This will enable your phone to be only to be unlocked by yourself or someone else who knows the PIN. You may also want a separate PIN for your voice mail.
  3. Use a reputable security product app, such as Norton Mobile Security. Mobile phones can be hacked just like any other computing device, so they need to be protected. Installing security software will enable you to use their features including app reputation (to determine if any apps are malicious or sending your data overseas) on your device, as well as wi-fi security and Web protection.
  4. Register the device with Google or Apple, and/or third-party manufacturers (eg. Samsung). As mentioned above, registering with these services to enable you to find, lock or erase your phone, in addition to finding your device in case it is lost
  5. Perform a regular backup to a cloud service. This provides you the ability to use their services to synchronise your data on a regular basis, and eases recovery if this is required. A cloud service may be available by the manufacturer on when you configure the device.

Further security tips can be found on the Australian Mobile Telecommunications Association website (link opens in new window). If you need a hand to help protect your data on your smart devices, we can provide assistance to you via our Support solution.

If we can be of any assistance, please feel free to contact us.

Four ways to maximise your business and minimise your tax

Federal government tax break

With the end of the financial year not too far away, you may be considering how best to minimise your tax whilst maximising the investment in your business. It may have been a while since you have investing in your business, and whilst the $30,000 instant tax right-off legislation passed, it’s worth getting in whilst it is still available, here are a four ways worth considering:

  1. Upgrade replacing hardware and outdated software. As noted in our earlier blog articles, Microsoft ends support for Windows 7 in early January 2020. Now is the time to consider the purchase of a new computer and upgrading the operating system and possibly your software as well. Newer hardware and software will improve the reliability of your environment.
  2. Migrate your server to the cloud. Services such Office 365 enables you the ability to take advantage of practically anytime, anywhere access to your data. We see many clients appreciate the difference having the ability to be see your email, calendar and contacts shared between devices and increase their productivity.
  3. Look at training and upskilling. With many technology changes that have occurred over the past few years, it could be worthwhile undertaking some professional development and training. If you or your staff haven’t done so already, it may be the ideal time to ensure they are prepared for the upcoming changes and raise their performance.
  4. Pre-purchase hours for next year. CyberGuru has purchase a block of ten hours to use next financial year. By doing so, you can have these available at your disposal to use on any of our solutions, whether it be consulting, design, support or training.

If you are looking at taking action before the end of financial year, be sure to speak to your accountant first to review your circumstances and see how these deductions will work for you. If now is the time to look to this, we can assist by identifying and reviewing your particularly needs and sourcing the necessary equipment, get you set up and provide ongoing support and regular maintenance going forward. For more information, please review our solutions or contact us today.

Round 6 of the Small Business Digital Grants is now open!

Small Business Digital Grant

Do you need new some ICT equipment, a website upgrades such as for e-commerce or training to make the most out of your current environment or a combination of these? If so, then the Queensland Government’s Small Business Digital Grant Program might be just what you need.

Grants of up to $10,000 (matched by participants) are available to help small businesses access the latest digital technologies to increase their productivity and competitiveness. All small businesses with a Queensland-based headquarters can apply.

To be eligible the business must:

  • have fewer than 20 employees at the time of applying for the grant
  • have an active Australian Business Number (ABN) and be registered for GST
  • have a Queensland headquarters
  • have a turnover of $2 million or less for the last financial year
  • not be insolvent or have owners/directors that are an undischarged bankrupt.

If you are looking to enhance your business’ digital capabilities and you would us like to help you in applying for a grant, then contact us today.

Please note applications close at 5:00pm on 26 June 2019.