Wishing you and yours a Happy and Holy Christmas

Wishing you and yours a Happy and Holy Christmas

Christmas 2018

As another year draws to a close, CyberGuru would like to wish you and yours a happy and Holy Christmas.

2018 has been another exciting year for CyberGuru as we continue to enable, educate and empower our clients through the use of information, communication and technology (ICT). We appreciate the custom of our clients for entrusting us with your ICT needs and requirements throughout the year.

CyberGuru will be closed from Friday 21 December 2018 and will reopen on Monday 7 January 2019. During this time, we will not be available by phone or email however we will provide details of a trusted colleague to our clients should you require any emergency assistance.

If you have any ICT requirements to be completed before this time or prior to our return, please contact us as soon as possible to ensure it is attended to prior to our departure.

In lieu of paper Christmas cards, we are continuing our longstanding tradition of donating to the St Vincent de Paul Christmas Appeal.

We look forward to supporting you again next year.

Looking after your IT over Christmas

Looking after your IT over Christmas

Looking after your IT over Christmas

Christmas is coming and it will soon be time for holidays. But before you head off on that well-deserved break here are three important IT safety tips.

  1. Perform a backup and bring home a copy with you. Data is increasingly essential to businesses and you cannot afford the downtime associated with its loss. Backup all your data including files, email, settings and even your website. Make at least two copies and bring one home with you, so if something happens to your office while you are on holidays you have another copy.
  2. Unplug all non-essential equipment. Summer is storm season and the best way to protect against surges is ensure your equipment is not plugged in. Some ISPs recommend leaving your modem plugged in, but CyberGuru would suggest that you disconnect your server, computers and other devices connected to mains power. Ideally over summer you may also wish to consider an Uninterruptable Power Supply in case your power is distributed due to electrical or weather conditions.
  3. Undertake maintenance so your devices will be running optimally in 2019. Ensure you have a working backup by testing whether you can successfully restore a file, remove or archive old documents and photos from your computer, confirm all recent updates have been applied including website updates, tidy your email inbox and then set up your automatic reply so every knows you are out of the office!

Everyone loves Christmas, especially scammers. So whether you’re checking emails or taking advantage of the online sales, remember to stay safe online.

Ask CyberGuru: What is the difference between Windows 10 Pro and Windows 10 Home?

Ask CyberGuru: What is the difference between Windows 10 Pro and Windows 10 Home?

Ask CyberGuru

CyberGuru is asked, “I am looking a new computer and the different options. I was wondering what the difference is between Windows 10 Pro and Windows 10 Home?”

Generally, Windows 10 Pro devices are designed for business use whereas Windows 10 Home is for personal use. This means that Pro devices often have higher specifications than Home devices.

Oftentimes, Windows 10 Pro devices are used for PC-based servers or advanced needs as they allow for. Windows 10 Pro allows for you to set up Remote Desktop to connect to your computer remotely BitLocker disk encryption, the ability to connect to a domain and Client Hyper-V, allowing you to run “virtual machines” on your computer.

Depending on your set up and requirements, you may not require these functions, or you may already have alternatives in place, so you can use Windows 10 Home. If you already have or decide to buy a device with Windows 10 Home, you can generally upgrade to Windows 10 Pro should your needs change in the future.

For more details on the features and differences, please visit the Compare Windows 10 editions page.

If you have any questions we can answer for you, please contact us.

Looking for Christmas gift shopping ideas?

Looking for Christmas gift shopping ideas?

Looking for Christmas gift shopping ideas?

With less than six weeks until Christmas, you may be wondering what to buy a colleague, family member or yourself to celebrate!

CyberGuru is available to advise and recommend a range of computer products and services to suit your needs and budget.

At this time of year, new computer products and services are especially popular. In addition, we can assist you in purchasing and setting up new a desktop, laptop or tablet in ready for Christmas Day. We are able to advise and recommend what to buy and can help source, configure and move across your old files to make it work for you.

We also provide various software including Microsoft Office, internet software (including Norton Security Premium and Trend Micro Maximum Security) as well as range of peripherals including portable hard drives, as well as Acronis Backup.

If you are unsure what to get, we can also provide gift certificates for use on any of our services, including consulting, design, support and training.

So whether it for your family, business or yourself personally, please feel free to contact us. Similarly, if you know of a colleague or friend, or someone else need of some assistance, please pass on our details.

Windows 10 October 2018 Update released

Windows 10 October 2018 Update released

Windows 10 October 2018 Update

The latest Windows 10 feature update, known as the October 2018 Update (version 1809) has comes with new features. From our exploration, we have found three that will be of interest, namely the Your Phone app, Snip & Sketch app and the Cloud clipboard.

The new “Your Phone” app is a useful addition to Windows 10, replacing the previous Phone Companion app. Currently, the Your Phone app works predominately on Android phones. In particular, it enables you to access the contents of your phone (namely recent photos) and view and send text messages on your Windows computer. In order for you to access phone and access the photos, you need to access your phone over WiFi. New features have been promised as well as adding these features into iPhone, however this is an interesting start and we hope it is added to over time.

Another new feature is the “Snip and & Sketch” app, providing improvements over the former Snipping Tool in earlier versions of Windows. Snip & Sketch allows for the ability to capture screenshots using the Windows + Shift + S keyboard hotkey, then mark up and share these images. It doesn’t yet have all of the features like selecting the type of snip (although you can crop, and only selective timings are included, but will again, become more useful over time. The existing Snipping Tool will be removed in a later Windows edition.

One long-awaited feature is the Cloud Clipboard. This isn’t set up by default but allows you to copy contents from one device and paste into other. It hasn’t been fully tested by us yet, but we understand that it will enable you to work alongside other recent features introduced into the earlier Windows 10 April 2018 Update, such as Timeline, in order for you to share content between devices.

When the Windows 10 October 2018 Update was first released, Microsoft became aware of some issues. The rollout of this update was then put on hold until these issues were resolved. The Windows 10 October 2018 Update was re-released on 13 November to Windows Update and will be installed onto your computer through the usual Windows Update process. However, you may decide to elect to update now by checking for updates, or wait for it to install automatically, or choose to defer the update until you are ready to do so.

Some of the features removed or planned for replacement in the Windows October 2018 Update have been documented on the Microsoft Docs website (link opens in new window).

If you need a hand with taking advantage of the new features, performing or would like assistance in upgrading to the latest version, please contact us.