Category Archives: Support

Upcoming retirement for Adobe Flash, Microsoft Edge (legacy) and Skype for Business

Upcoming retirement for Adobe Flash, Microsoft Edge (legacy) and Skype for Business

As you may be aware, a number of third-party applications were retired at the end of last year and into this year. These products include Adobe Flash, which for many years was the standard for developing interactive websites and other multimedia productions, as well as Microsoft Teams’ predecessor, Microsoft Edge (legacy) and Skype for Business. […]

Be prepared for summer weather

Be prepared for summer weather

As we have become accustomed particularly in Queensland is the frequency of storms and wild weather over Summer. Weather reports have advised this upcoming summer is to be a particularly stormy and wet across northern and Eastern Australia due to La Niña. If you hear or see storms are coming your way, we strongly recommend […]

Ready reference – service status, network stages and outages

Ready reference – service status, network stages and outages

Over the past few weeks, we have seen a number of outages affecting various internet service and cloud-based providers across the world. These have resulted in downtime, loss of productivity and frustration from the inability to conduct normal business activities. Our reliance on available, secure and reliable services has certainly come to head during COVID-19. […]

Three tips for spring cleaning your computer, phone or tablet

Three tips for spring cleaning your computer, phone or tablet

Now that spring has sprung, it is time to give your computer, phone and tablet a good clean up. When was the last time you looked at those older apps, emails or files?  A well-organised computer system will help you be more productive as the computer operations will become more efficient. Here’s three tips for […]

Is your Mac safe?

The Malwarebytes 2020 State of Malware Report revealed an incredible fact: for the first time ever, the number of threats per endpoint was greater for Macs than Windows PCs. The study by Malwarebytes Labs (link opens in new window) measured the number of threats such as malware, spyware and ransomware per endpoint (a term for devices […]

Donations to natural disasters

Donations to natural disasters

Our thoughts are with those affected by the recent bushfires across Australia. Whilst we are fortunate in Queensland not to be experiencing the same level of natural disaster, we are seeking to find ways in which to support those which are not as unfortunate ourselves. We have donated to organisations which assist those involved so […]

Is your Windows 7 PC out of support?

Is your Windows 7 PC out of support?

If you are running Windows 7 past the 14 January 2020 cut-off for support, you may notice that Microsoft has begun placing full-screen messages on computers stating “Your Windows 7 PC is out of support”. As noted in this message, Microsoft has ended support for Windows 7 and your PC is now more vulnerable to […]

Norton introduces the “new” Norton 360

Norton has recently reintroduced the “new” Norton 360, replacing the Norton Security which has existed over the past few years, which had replaced the product of the same name form many years prior. In the “new” Norton 360 product, Norton has introduced additional security protection as well as the usual computer and internet security, cloud […]

The Windows 10 November 2019 Update has been released!

Windows 10 November 2019 Update

Microsoft has just released the newest feature update to Windows 10, known as the November 2019 Update or as 1909, which includes the latest features and security updates. The Windows 10 November 2019 Update introduces some modest new features include: being able to create a calendar entry directly from the Taskbar integrating Windows Search to […]

Three months to go until end of extended support for Windows 7

In less than three months’ time, Microsoft will end support for Windows 7. As noted in our earlier blog articles, Windows 7 will no longer be supported by Microsoft on 14 January 2020 and as a result no further software and security updates or technical support will be made available. Once Microsoft ends support for […]