Category Archives: Training

How to take control of your email – part 1

Taking control of your email

These days we all struggle with the sheer volume of emails in our inboxes. Over the next few weeks we will discuss strategies to reduce this volume, starting with the Clutter tool in Outlook 2013 and 2016. Found in Outlook 2013 and 2016 is the Clutter folder, where low priority messages are automatically sent. Outlook […]

Skype for Business has arrived!

Skype for Business

One of the most popular apps today is Skype. Skype is commonly used to communicate with family and friends when overseas, which provides voice and video calling at no charge. Skype for Business extends on the capabilities of Skype to provide a robust platform to provide online conferencing and collaboration features to businesses and organisations […]

Taking notes to a new level with OneNote

Microsoft OneNote

Microsoft introduced OneNote as part of Microsoft Office 2003 long before smart phones and tablets became widely available, but has become significantly more relevant over the past few years. It is simple to use and the software is designed in a similar way to the rest of the Microsoft Office applications. The content is stored […]

Ask CyberGuru: Should I turn off or put my computer to sleep?

Ask CyberGuru

In the latest in our Ask CyberGuru series of articles, Merv asks, “should I turn off or put my computer to sleep?”. This is a good question and always up for debate. The answer really depends on how much you are using your computer and whether you are appropriately prepared. If you are regularly using […]

Enhance the look of your documents

Enhance the look of your documents

Looking for ways to make your documents look great? There are some new impressive ways in which you can improve their look if you are running Microsoft Office 2010 or Microsoft Office 2013. One of the long-standing ways available within Microsoft Office is the use of Clipart, this has been improved with Online Pictures. Microsoft […]

Think before you click – the increase of ransomware

Think before you click - the increase of ransomware

We have recently become aware of a few unfortunate cases of ransomware, where users’ data is taken at ransom due simply by clicking a link and opening a malicious attachment from an unsuspecting website. Whilst it shares some similarities to some types of malware including trojan horses and phishing, it requires the individual or organisation […]

Using the Time Zones feature of Microsoft Outlook for interstate meetings during daylight savings time

Using the Time Zones feature of Microsoft Outlook for interstate meetings during daylight savings time

On the first Sunday in October each year, Daylight Saving Time commences at 2:00am with clocks brought forward one hour. Whilst this applies to New South Wales, Victoria, South Australia and Tasmania, it is not observed in Queensland, Western Australia or Northern Territory. When organising meetings between business partners and colleagues interstate, participants can be […]