It has been many years in the making, however Australia’s broadband network, the National Broadband Network (nbn) has arrived and available across most of Australia. Given that the nbn is replacing existing fixed phone and…
Is (your insert service provider’s name) unavailable? Check their service status!
We often receive phone calls from clients distressed that their internet connection, website hosting or email hosting is unavailable. Often attempts to call the provider are made more difficult by long wait times, or at…
Troubleshooting internet connection performance and speed issues
I have recently been helping my in-laws troubleshoot an underperforming cable internet. Whilst the nature of cable internet is different to that of ADSL that because it is a “shared” connection between you and your…
Three tools for troubleshooting troublesome internet connections
Has your internet speed reduced to pace of a snail? Can’t seem to access your favourite website? Perhaps you just don’t know what has happened but nothing seem to be working for you. Due to…