Tag Archives: internet

Upcoming internet disconnection dates looming for Brisbane’s northside

Upcoming internet disconnection dates looming for Brisbane's northside

It has been many years in the making, however Australia’s broadband network, the National Broadband Network (nbn) has arrived and available across most of Australia. Given that the nbn is replacing existing fixed phone and internet services, it is important to understand that these existing services are switched off 18 months after the nbn is […]

Is (your insert service provider’s name) unavailable? Check their service status!

Is your (insert service provider) unavailable? Check their service status!

We often receive phone calls from clients distressed that their internet connection, website hosting or email hosting is unavailable. Often attempts to call the provider are made more difficult by long wait times, or at worst, no response at all. During this time, it can be frustrating to not know what is going on and […]

Troubleshooting internet connection performance and speed issues

Troubleshooting internet connection performance and speed issues

I have recently been helping my in-laws troubleshoot an underperforming cable internet. Whilst the nature of cable internet is different to that of ADSL that because it is a “shared” connection between you and your neighbours, the circumstances surrounding actually getting to the bottom of their performance and speed issues took a significant amount of […]

Three tools for troubleshooting troublesome internet connections

Three tools for troubleshooting troublesome internet connections

Has your internet speed reduced to pace of a snail? Can’t seem to access your favourite website? Perhaps you just don’t know what has happened but nothing seem to be working for you. Due to the way of the “internet traffic” operates, it can be frustrating not to be able to see a website that […]