Register now for the “Introduction to Computer Administration and Support with Certificate III Units” training course – rescheduled for 18 November


Following on from the highly successful “Introduction to Website Design and Maintenance with Certificate III Units” training course delivered earlier in the year, Chris Jeffery, Proprietor/Chief Guru of CyberGuru will soon be presenting “Introduction to Computer Administration and Support with Certificate III Units” in conjunction with the Teacher Training Association.


This course will provide participants with the ability to administer and support their computer’s hardware and software. The course will focus on practical advice, hands-on activities and industry current knowledge. Schools seeking to deliver ICA30111 Certificate III in Information, Digital Media and Technology to senior students will benefit from the focus on Support electives from the Training Package and will receive evidence towards five units of competency.

This course isn’t just for teachers, people of all ages and experience levels who are interested in administer and support Windows 7 computers for themselves or their organisation will benefit from the information provided.

The course is being held on Monday 18 November 2013 from 9:00am-3:00pm at the Father Bernard O’Shea Centre at 19 Lovedale Street, Wilston.

The cost is $299 (ex. GST) which includes materials, morning tea and lunch.

For more information, please download the flyer (link opens in new window),

To register, please visit the TTA website (link opens in new window). Places are limited so register now.


About Chris Jeffery, Proprietor/Chief Guru of CyberGuru:

Chris is an accomplished business and information technology professional. He has operated his own business, CyberGuru, for over fifteen years, providing computer solutions in consulting, design, support and training. Chris holds a dual degree in Business and Information Systems, as well as a range of industry certifications and has become a Microsoft Certified Professional. He has most recently worked as the IT trainer for CITEC in the Queensland Government, where he designed and facilitated training programs in a range of computer applications, systems and processes. He was recently awarded the 2012 Young ICT Professional of the Year by the Australian Computer Society Queensland Branch.

Windows 8.1 – Your questions answered

blog-windows81Due for release in a week’s time, CyberGuru has compiled a list of questions received from our clients and our CyberGuru Blog readers about Windows 8.1 and is providing answers to these questions (to the best of our knowledge).

If you have a question you’d like us to answer, please contact us and we’ll answer it for you.


What features have been added in Windows 8.1?

Microsoft announced a range of new features within Windows 8.1 that will be of immediate benefit to those currently with Windows 8 and those looking at upgrading. One of the most significant ones is the return of a “single search”, from files on your computer, to applications and the internet. This feature alone sold me – especially when trying decipher between where to find a particular app, setting or file!


Windows 8.1 - Search
Windows 8.1 – Search

The Start screen has also changed for the better. New applications will not be displayed in the screen but in a separate section and be able to view apps by their name, the date they were installed, by most used or by category. You can have larger and smaller tile sizes in addition to the current sizes in Windows 8. They will enable you to do more at once, such as select multiple apps, resize, rearrange and uninstall them. You can also personalise the Lock screen to contain a slideshow of photos.

Windows 8.1 - Start screen
Windows 8.1 – Start screen

SkyDrive is now integrated into Windows 8.1 without the need for a separate app to download, which will enable you to save files directly onto the cloud. There’s also a more integrated settings within the Start screen providing some of the features which were previously in the Control Panel.

Windows 8.1 - SkyDrive app
Windows 8.1 – SkyDrive app

What features have been removed in Windows 8.1?

One of the most critical features removed from Windows 8.1 is the Windows 7 File Recovery (Backup) and System Image Recovery. CyberGuru is currently evaluating our suggested replacement, as for our clients and many computer users, the ability to have this Backup feature provided a “certainty” of having this already in place. File History is available to provide similar functionality.

Windows 8.1 - File History
Windows 8.1 – File History

Some of the other features deprecated include the Windows Experience Index (a way to measure your computer’s specifications amongst others), libraries and the Messaging App (which is understood to be replaced by Skype in the final release of Windows 8.1).

Has the Start menu returned in Windows 8.1?

Unfortunately, the Start menu hasn’t returned in Windows 8.1. The button (previously located at the bottom left-hand corner of the screen). This means the alternatives which came out shortly after the release of Windows 8, including StartIsBack, Start8, ClassicShell and others may still be used to replace the Start screen.

Windows 8.1 - Desktop
Windows 8.1 – Desktop

What new apps are available in Windows 8.1?

The Windows Store itself has been in Windows 8.1 and provides some new categories, including Health & Fitness and Food & Drink. There are also some new apps including Alarms, Scan, Reading List, as well as some updated apps redesigned in the Modern user interface, such as Calculator and Sound Recorder. I expected other windows accessories and system tools will continue along this path in future Windows updates.

Windows 8.1 - Alarm app
Windows 8.1 – Alarm app
Windows 8.1 - Sound Recorder app
Windows 8.1 – Sound Recorder app
Windows 8.1 - Reading list app
Windows 8.1 – Reading list app
Windows 8.1 - Windows Store
Windows 8.1 – Windows Store

We are also happy to see some assistance for new users of Windows 8.1 through a Help & Tips app, which we understand will be providing information on how to use Windows for those not familiar with the new user interface.

Windows 8.1 - Help & Tips app
Windows 8.1 – Help & Tips app

What will be the price to upgrade from Windows 8 to Windows 8.1?

Microsoft has announced that Windows 8.1 will be available for free via the Windows Store. The only cost will be your time and download allowance to download it.

When will Windows 8.1 be available?

Windows 8.1 will be available on 18 October 2013.

Do you have any screenshots available?

We have added our series of screenshots to our Windows 8.1 Screenshots page.

I have a question not answered here, will you please answer it for me?

If you have a question you’d like us to answer, please contact us and we’ll do our best to answer it for you.

Turn back time – change your computer’s time zone

Whilst CyberGuru is born and bred in sunny Brisbane, where daylight savings time is not observed, we have clients who are from other cities around Australia and the world that daylight savings is applied, as well as some clients within Brisbane that have been incorrectly set up and are now running an hour ahead!

When you set up Windows, one of the steps is to choose your most appropriate time zone. However, this step can be easily missed. UTC+ 10:00 is shared between Brisbane as well as Canberra, Melbourne and Sydney, and therefore you may have noticed that in the past week your clock has gained an hour.

You can change this by reviewing the Date and Time settings in Control Panel and then selecting and applying the correct one.

However, what you may also find is that your appointments are in “Canberra, Sydney, Melbourne” this is not as easily fixed unless you are willing to update all of your appointments!

We’ve recently come across an excellent Microsoft Office Outlook tool called “Time Zone Data Update Tool for Microsoft Office Outlook 32-bit” which can be downloaded on Microsoft’s Download Centre (link opens in new window) for free. Once downloaded, you can update your appointments, meetings and reminders from one time zone to another – quite a time-saver, literally!

If you need a hand doing this, please contact us for our Support solution.