Come and see us at the THE Conference and Queensland Schools VET Conference

Tourism Hospitality and Events (THE) Conference and 2017 Queensland Schools VET Conference

Do you work in the education sector? Well, we have two upcoming events that may interest you.

On Thursday 3 August, Jessie Jeffery, CyberGuru’s Business Development Guru will be presenting on “Social media and the hospitality & tourism sectors: where to next?” at the Tourism, Hospitality and Events (THE) Conference. Jessie will be speaking to education providers and businesses in the THE sectors on the importance of social media and how to incorporate it both into businesses as well as how to incorporate it into the curriculum. She will also be providing information on resources and grants available in this area. The presentation is at 2:25pm and you’re guaranteed to learn something.

Then on Friday 4 August, CyberGuru will be in attendance at the annual Queensland Schools VET Conference, where we will be launching our new training courses in coding and social media. Come down to our booth and have a chat about how we can help with professional development, learning resources and industry currency particularly for certifications in Information, Digital Media and Technology.

We look forward to seeing you at these two great events.

What every business needs to know about IT – Event wrap up

What every business needs to know about IT – Event wrap up

Last Monday 3 July, CyberGuru sponsored the Brisbane North Chamber of Commerce’s Night Owls event, where CyberGuru’s Chief Guru, Chris Jeffery, presented on “What every business needs to know about IT”. It was attended by over 50 people, including a range of small businesses and not-for-profit organisations in the local area.

Chris provided an overview of the areas every business needs to consider: backup solutions, the cloud, internet security and how the new data breach notification laws affect small to medium-sized businesses. He also talked about what you can do to protect yourself and your information from an ICT perspective and outline some of the funding opportunities available to assist small businesses develop their digital capacity.

Chris Jeffery, CyberGuru's Chief Guru presenting at BNCC Night Owls

We thank everyone who attended our presentation, especially to some of our clients who came along!

If you have any questions or would like further information on the topics covered, please feel free to contact us or complete this form.

Feedback from the presentation:
“Great presentation by Chief Guru Chris .. practical tips and advice.” – Colleen Hills
“Good event and very interesting presentation.” – Howard J
“Great Meetup.” – Susan Green
“Thanks to Chris from CyberGuru for some great IT tips for small business.” – Mark Cusack
“An extremely beneficial and informative presentation.” – Fiona Davies


Celebrating 20 years of CyberGuru

Celebrating 20 years of CyberGuru

Celebrating 20 years of CyberGuru

On 6 July 1997, Chris Jeffery developed his first website for his computer repair and website design business which was then known as “Christopher Jeffery – Computer Guru*”. Looking forward 20 years, it’s time to reflect and celebrate how far we have come.

Chris’ story began a few years earlier, in 1994, when a computer technician for visited to repair the family computer. The technician was not willing to advise on the resolution of the issue or provide any service. The experience on that day resulted in a vision of CyberGuru.

CyberGuru, since its very beginnings, has been to enable, empower and educate its clients with ICT knowledge and skills to improve their own ability to be self-sufficient on the use of computers.

Celebrating 20 years of CyberGuru - First website
CyberGuru’s first website in 1997

We have seen many developments and changes, perhaps none more so than the advancement of technology itself, whether through performance, size and proliferation of technology in the offices, homes and schools.

The ICT and digital sector, much like the technology itself, is evolving and revolving. From simply computers, the industry has grown significantly and continue to adopt to changing market conditions. We have seen the birth of Google (which was launched a year after us!), social media, cloud, the internet of things, amongst others.

We wish to thank the support of all our clients, prospective clients, family and friends who have recommended, assisted and stood by us through the many years.

* Due to the discovery of another business established at the time known as Computer Guru, the name was promptly changed to CyberGuru, which has been our name since that time.

Ask CyberGuru: Should I add the Norton add-ons/extensions to my web browser?

Ask CyberGuru: Should I add the Norton add-ons/extensions to my web browser?

Ask CyberGuru

CyberGuru is asked, “We have recently upgraded to Norton Security Premium. When we installed it onto our computers, we received some messages about adding Norton extensions to our web browsers. Could you please advise whether or not we should add all the Norton extensions?”

In terms of the various Norton add-ons and extensions available as part of the Norton 360 and Norton Security software, previously I have generally advised against these as they slowed down computers and caused browsers to freeze or crash. However, more recently I have suggested these be added onto your browsers to help you protect you against phishing websites.

I would suggest adding the Norton Security Toolbar which provides an indication of websites that Norton believes are suspicious.

If you are often searching, you may also like to enable Norton Safe Search when you are searching using your favourite websites and as well as the Norton Safe Search as you can search with Norton as well.

If you would like to retain your passwords securely in Norton, you can use Identity Safe but I don’t usually enable this one as I am not a fan of password managers.

If you have any question you would like to ask CyberGuru, please contact us.

CyberGuru introduces new Brisbane-based website hosting plans

CyberGuru introduces new Brisbane-based website hosting plans

Image of text reading "www."

Over the past few months, CyberGuru has been reviewing the website hosting plans we offer to continue to provide the highest quality you have come to expect.

We have been fortunate to have come across an award-winning website hosting company based in Brisbane who are keen to support us and our clients. We have trialled the service and have been very happy with them.

This company provides mission-critical military grade Australian cloud hosting and has an impressive client list including Telstra, IBM and Virgin Australia. The data centres are located in highly secure data centres are hosted in the Brisbane Airport and Woolloongabba, and are which are monitored 24x7x365. In addition, responsive and timely support available should any incidents occur.

We have seen the performance, availability and reliability of this on the websites trialled on their data centres. We are looking to transition across our clients to the new data centre and associated website hosting services over the next twelve months (before the renewal period), which will still remain managed and supported by CyberGuru with the assistance of this company.

As a result, our website hosting plans are being adjusted to accommodate these changes. Please review the new Website hosting packages document which contains the plans and pricing available.

The benefits of this change are significant including having more affordable plans, fewer periods of downtime and improved response time resulting in your website being highly available and faster to load. While some of the specifications have been reduced to provide an improved service offering, this will not affect your website based on its current capacity.

You should not experience only minimal downtime or loss of information as a result, and this change will be at no cost to you. We will keep you informed of the process, prior to and once you have been migrated, to ensure all continues to operate as you would expect it to.

If you have any questions, or feedback about this change, please contact us.