Category Archives: Support

Are you ready for the Windows 10 May 2019 Update?

Are you ready for the Windows 10 May 2019 Update?

It’s been a while coming, but the Windows 10 May 2019 Update is finally on its way to computers around the world. Microsoft has announced that as the Home and Pro editions of Windows 10 April 2018 Update (version 1803) will reach end of service on 12 November 2019 they will begin updating devices running […]

CyberGuru proudly supports Privacy Awareness Week in 2019

Privacy Awareness Week 2019

As part of our commitment to protecting your privacy, CyberGuru is proud to announce its support of Privacy Awareness Week in 2019. Running 12-18 May, this year’s theme is “Don’t be in the Dark on Privacy”, with an emphasis on what businesses and individuals can do to maintain privacy. For businesses, privacy protection is vital […]

Ask CyberGuru: Do I need to read the Office 365 Message centre emails?

Ask CyberGuru

In this month’s Ask CyberGuru, we are asked “Do I need to read the Office 365 Message centre emails?, I seem to get them all of the time and they have no relevance to me?”. As part of your Office 365 subscription, there are often changes, including new features, updates and products during the year. […]

Reporting spam email to Microsoft with the Report Message add-in for Outlook

Reporting spam email to Microsoft with the Report Message add-in for Outlook

Whilst the inbuilt spam and malware filtering built in to Microsoft Office 365 has considerably reduced the amount of unwanted spam email you receive in your email account, a small amount spam can still arrive, or an email may be mistakenly marked as junk when in fact it is legitimate. Fortunately, Microsoft has an addon […]

Don’t be an April Fool – Watch out for business email compromise!

Don’t be an April Fool – Watch out for business email compromise!

We have seen an increasing number of reports for business email compromise affecting organisations, so we are calling on everyone not to be an April fool! “Business email compromise” is a where a hacker gains access to a corporate email account by pretending to be a figure such as a business owner, manager or other decision maker […]

Ask CyberGuru: Is Google closing down?

In this month’s Ask CyberGuru, we are asked, “I have received an email advising me that Google is closing down on 2 April, is this true?”. We have had a number of clients and family members check in with us regarding the closure of Google. It is in fact Google+ which is closing down, not […]

It’s time to update your Google Chrome browser!

It’s time to update your Google Chrome browser!

On Friday 1 March, Google announced it had discovered a Zero-Day Vulnerability “CVE-2019-5786” in its Google Chrome browser. It’s time to update your Google Chrome browser! Whilst only limited details have been published on the Chrome Releases blog, it is strongly suggested that you update Google Chrome if you are using this as your browser. […]

Create, connect and share respect – Safer Internet Day 2019

Safer Internet Day 2019

On Tuesday, 5 February 2019 we are celebrating Safer Internet Day! Safer Internet Day is an opportunity to raise awareness about the safe and positive use of digital technology, and to explore the role we can all play in creating a better and safer internet in our community. Coordinated by the Office of the eSafety […]

“Collection #1” Data breach lists 773 million accounts online

Collection #1

Barely a day goes by without news of another data breach or new security issue. But late last week security researcher Troy Hunt announced the discovery of what is possibly the largest data breach ever. Known as Collection#1, the data breach contains approximately 773 million accounts online from multiple sources. Collection #1 is a large […]

Ask CyberGuru: What is the difference between Windows 10 Pro and Windows 10 Home?

Ask CyberGuru

CyberGuru is asked, “I am looking a new computer and the different options. I was wondering what the difference is between Windows 10 Pro and Windows 10 Home?” Generally, Windows 10 Pro devices are designed for business use whereas Windows 10 Home is for personal use. This means that Pro devices often have higher specifications […]