CyberGuru’s Chief Guru to present at Seniors Safety Forum

CyberGuru’s Chief Guru to present at Seniors Safety Forum

Seniors Safety Forum 2017

 

CyberGuru’s Chief Guru, Chris Jeffery will present at the Seniors Safety Forum being hosted by Stirling Hinchliffe MP, Member for Sandgate, Cr Jared Cassidy, Councillor for Deagon Ward, and Leanne Linard MP, Member for Nudgee on Wednesday 4 October 2017.

Chris Jeffery is an 2017 Advance Queensland Community Digital Champion and recently celebrated 20 years of operating his own computer solutions business, CyberGuru which provides ICT consulting, design, support and training to small businesses, not-for-profit organisations and individuals.

Chris is an invited guest speaker at this event, discussing digital security and how to protect yourself from online scams. Other guest speakers include Federal Member of Lilley, Wayne Swan MP as well as other representatives discussing the safety and security of seniors in our community.

There will also be an opportunity to meet with your local representatives to discuss safety in the home and in the community, focussing on issues pertinent to seniors in the local area.

The Seniors Safety Forum is being held on Wednesday 4 October 2017 at 9.30am-11.30am in the Taigum Shopping Centre.

Please RSVP by making contact with either Stirling Hinchliffe MP or Cr Jared Cassidy’s offices by COB 2 October 2017.

  • Stirling Hinchliffe MP Phone: 3639 9100 Email: sandgate@parliament.qld.gov.au
  • Cr Jared Cassidy Phone: 3667 6011 Email: deagon.ward@bcc.qld.gov.au

Seniors Safety Forum 2017

 

 

 

Ask CyberGuru: What is the difference between the desktop and web versions of Word, Excel and PowerPoint?

Ask CyberGuru: What is the difference between the desktop and web versions of Word, Excel and PowerPoint?

Ask CyberGuru

In this month’s Ask CyberGuru, we are asked, “What is the difference between the desktop and web versions of Word, Excel and PowerPoint?”.

Whilst Microsoft includes the desktop version of Office as part of both Office 2016 and most editions of Microsoft Office 365, if you are looking for an alternative, the web version may be a possible solution.

The web versions allow you to create documents in Word, Excel and PowerPoint and to save them in OneDrive. You can access these documents any time you wish to on practically any device and your work is saved automatically. You can also share and edit documents in real-time with others and they can see the changes you are making.

The web version is free if you have a Microsoft Account, although functionality is somewhat limited. Having an Office 365 licence gives you greater functionality and the feature set in the online versions is improving on a regular basis. However if you want the full functionality you have come to expect from Microsoft then the desktop versions of Office 2016 and Office 365 remain your best option.

If you need help with Microsoft Office 365 or Office 2016 products, please contact us.

Spring clean your smart phone and tablet

Spring clean your smart phone and tablet

Spring clean your smart phone and tablet

When was the last time your smart phone and tablet device received a spring clean? If it is starting to get a little slow then perhaps these tips will help.

Backup your photos and files

When was your last time you backed up? One of the most popular uses of phones these days is to store your important memories, however it shouldn’t be the only place you have them. Backup your photos and files up using either a cloud-storage location, such as OneDrive, Dropbox or iCloud, or better yet save them onto your computer as well. The more locations which you have the photos and files saved means that you have a better chance of having them back in case they are accidently lost. It may be also worthwhile obtaining a memory card to save these onto if you are using your device’s memory. This can help you increase space on your device and improve the speed.

Remove unnecessary apps

Do you still have the original Crazy Birds on your smart phone or tablet? Do you have multiple apps that serve the same purpose? Are there apps you have installed but actually got around to using? It is likely you haven’t used it in some time. If you are looking to reclaim some valuable memory, then remove any apps that you haven’t used for over six months. They can be redownloaded from your chosen app store should you wish to revisit it down the track. That way you can download the newer apps onto your phone.

Improve your device’s security

How often do you check for updates? If you haven’t done so for a while, it would be worthwhile checking whether your smart phone or tablet needs updating. Like computers, operating system and apps to the latest version can improve their reliability and performance. You may even find that there are new features! You may also wish to change your password/PIN and consider installing an internet security software.

When was your last device checked up? CyberGuru can assist you in performing spring cleaning of your smart phone or tablet. If you haven’t already done so, it would be beneficial to also spring clean your computer and website as well. If we can be of assistance, please contact us.

Are you ready for the Windows 10 Creators Update?

Are you ready for the Windows 10 Creators Update?

Are you ready for the Windows 10 Creators Update?

Since Windows 10 Creators Update was launched earlier this year, we have seen a number of computers being upgraded progressively and more recently larger numbers being upgraded. Following Microsoft’s announcements when Windows 10 was launched, regular updates are being introduced to provide new features as part of the product.

When you are about to receive the update, you will be prompted to review your security settings before it downloads and installs onto your computer automatically in most cases.

In addition to security and reliability enhancements as part of Windows 10 Creators Update, a number of new and improved features in Windows and the apps were introduced. These include:

  • Paint 3D – an app providing you with the ability to create 3D objects from scratch or modify another person’s.
  • Remix 3D – an online community for sharing, editing and remixing 3D models produced in Paint 3D.
  • Blue light reduction – reduces the “blue light” emitted from your screen during the evening.
  • Microsoft Edge, the successor to Internet Explorer web browser – adds the ability to review, group and save web page tabs.

For a full list of what’s new in Windows 10 Creators Update, please visit the Microsoft Windows features (link opens in new window) page.

Microsoft also removed some features and others are planned for potential removal in subsequent releases, as noted in this Microsoft Support article (link opens in new window).

To check whether Windows 10 Creators Update is installed on your computer, please follow the steps below:

  1. From the “Type here to search” or “Ask me anything” box, type winver and press Enter to run the command.
  2. The About Windows dialog box will be displayed.
  3. If it shows Version 1703, then you are on Windows 10 Creators Update.

(The notation of the version is signified by the year and month, for example 1703 which is March 2017 which was for the Windows 10 Creators Update).

If it hasn’t been installed, it is possible your computer is awaiting to receive the update or in some cases, or is incompatible with this update. Either way, CyberGuru are able to advise and assist you if you are eligible for an upgrade to Windows 10 Creators Update, you how you can so with minimal downtime. Please contact us if we can be of any assistance.

Ask CyberGuru: Should I add the Norton add-ons/extensions to my web browser?

Ask CyberGuru: Should I add the Norton add-ons/extensions to my web browser?

Ask CyberGuru

CyberGuru is asked, “We have recently upgraded to Norton Security Premium. When we installed it onto our computers, we received some messages about adding Norton extensions to our web browsers. Could you please advise whether or not we should add all the Norton extensions?”

In terms of the various Norton add-ons and extensions available as part of the Norton 360 and Norton Security software, previously I have generally advised against these as they slowed down computers and caused browsers to freeze or crash. However, more recently I have suggested these be added onto your browsers to help you protect you against phishing websites.

I would suggest adding the Norton Security Toolbar which provides an indication of websites that Norton believes are suspicious.

If you are often searching, you may also like to enable Norton Safe Search when you are searching using your favourite websites and as well as the Norton Safe Search as you can search with Norton as well.

If you would like to retain your passwords securely in Norton, you can use Identity Safe but I don’t usually enable this one as I am not a fan of password managers.

If you have any question you would like to ask CyberGuru, please contact us.