Case Studies

Case Study

ACru Wealth was founded by the amalgamation of two existing financial advisory brands, with the vision to showcase the best of both these.

The Challenge

To combine the infrastructure of two existing companies into one. Both brands had previously used Google Workspace for email and data storage, but ACru Wealth would Microsoft 365.

The Solution

The agreed upon strategy for the creation of ACru Wealth was to:

• Create a new Microsoft 365 environment
• Set up the structure for ACru Wealth going forward
• Perform a complex migration from Google Workspace into the new Microsoft 365 tenancy
• Create a roadmap to perform further security uplifts over the first two years in line with their budget and changing legal requirements.

The Results

One year after the migration, an independent audit of the environment was conducted by a third-party commissioned by the licensee. The auditor congratulated ACru Wealth on setup of their Microsoft 365 environment as it was one of the best he had ever assessed.

ACru Wealth has since performed further uplifts enhance their security and meet their legal obligations. CyberGuru continues to provide ongoing proactive management of their IT environment including devices, Microsoft 365 and backups.

CyberGuru has also provided training to assist ACru Wealth in better utilising the vast array of features within the Microsoft 365 suite, including using Microsoft Bookings for client review meetings. CyberGuru has also worked with ACru Wealth in seeking cyber insurance.

Scope: Strategic Advice, Microsoft 365 Migration, Managed IT Services, Training

Regional Development Australia (RDA) Moreton Bay is a not-for-profit organisation and part of a national network of organisations committed to driving economic growth, innovation and entrepreneurship. in regions. through facilitating investment in community, industry and the environment.

The Challenge

RDA Moreton Bay approached CyberGuru after being referred by another government organisation that we had worked with previously. They were looking for a reliable and experienced IT partner who could help them to maintain and enhance their IT environment.

Some of the challenges they faced included:

• Ongoing issues with their devices and Microsoft 365
• Low utilisation and adoption of Microsoft 365 features and tools
• Difficulty in accessing and sharing information among staff and board members
• Lack of visibility and control over their IT assets and performance
• Limited IT budget and resources
• Concerns over their cybersecurity and how to improve this.

The Solution

CyberGuru started by conducting a thorough assessment of RDA Moreton Bay’s IT environment, using our established tools and methodologies. We evaluated their current IT situation, identified gaps and risks, and provided a detailed report with recommendations for improvement.

Based on the assessment, we proposed a tailored IT managed service plan that included the following services:

• Remote monitoring and management of all devices, ensuring optimal performance, availability, and security
• Security uplifts for devices and Microsoft 365, applying best practices and standards to protect against cyber threats and data breaches
• Backup and recovery solutions for devices and Microsoft 365, ensuring data integrity and availability in case of disaster or loss
• Support services, providing responsive and proactive assistance for any IT issues or queries.

In addition to the ongoing IT managed service plan, we also implemented several IT projects to enhance RDA Moreton Bay’s IT capabilities and productivity. One notable project was the creation of several SharePoint sites as a repository for the CEO, staff and board members. This helped to ensure everyone had just enough access to information needed to perform their duties and offered a centralised document storage system.

The Result

By partnering with CyberGuru, RDA Moreton Bay was able to achieve the following results:

• Better IT performance, security, and reliability, leading to less downtime and fewer disruptions
• Lower IT costs and complexity, freeing up funds and resources for other priorities
• Enhanced IT collaboration and communication, making it easier for staff and board members to share information and work together
• Greater IT visibility and control, helping with better decision making and planning
• Access to expert IT advice and support, giving peace of mind and satisfaction.

“Everything is running smoothly in the background. Our systems are always working because CyberGuru takes such great care of us.”

- Sorita McGrane,
CEO RDA Moreton Bay

The Testimonial

Hear Sorita McGrane, the CEO of RDA Moreton Bay, talk about her experience working with CyberGuru:

Scope: IT Assessment, Microsoft 365, Managed IT Services

Minnis & Samson opened its metal fabrication and polishing factory in Brisbane in 1914. Minnis & Samson continues to be a leader in metal fabrication, bringing together innovative design with high quality craftsmanship and attention to detail. Minnis & Samson were referred to us by another client in 2017.

The Challenge

Having been in business for over a century, Minnis & Samson needed a digital transformation to power the team in the next chapter of the company.

Minnis & Samson wanted to achieve the following from the transformation:

• A secure and reliable environment for the team
• Streamline the existing environment
• Put in place a roadmap for future upgrades and projects
• To minimise downtime and ensure protection of the data
• Improve productivity and security
• Enhance the customer experience
• Migrate email and data to the cloud to enable users to work remotely.

The Solution

The digital transformation included several parts:

• Migration of data from an on-premise file server to SharePoint
• Transition from Google Workspace and server to Microsoft 365 to centralise data in the one location
• Provision of a regular computer maintenance program and ongoing proactive management
• Website redesign to better reflect the vision of Minnis & Samson going forward as well as ongoing maintenance and management to secure and protect the website.

The Results

Over the past seven years, Minnis & Samson has reported the following benefits:

• Reduced IT costs and complexity and improved transparency
• Increased efficiency and productivity with less downtime and interruptions
• Staff have appreciated the flexibility of working from home afforded by the move to cloud services and streamlined IT environment
• Improved collaboration and communication, both within the team and with customers
• Better collaboration and communication, as the team can easily share information and connect with each other and customers
• Improved security posture
• A clear strategy and roadmap for changes into the future
• Enhanced customer satisfaction as staff respond to customer queries and feedback more quickly and effectively.

The transformation also simplified the move to a new premises in 2018, as the move to the cloud meant that no servers had to be moved.

The Testimonial

CyberGuru has been instrumental in ensuring that we have the necessary business continuity and oversight to keep our business running smoothly.

We appreciate their proactive approach to security and willingness to work with us to identify and mitigate potential risks. We trust their advice and have complete confidence in their ability to manage our technology needs.

- Paul Coureas
General Manager, Minnis & Samson

Scope: IT Assessment, Digital Transformation, Microsoft 365, Managed IT Services