Five new year’s resolutions for your computer systems

Five new years resolutions for your computer systems

Recent research has found 80% of people fail to meet their New Year’s resolutions, with most quitting by 19 January. So now that you’ve got those out of the way, let’s talk about some resolutions for this year you could realistically achieve.

Here are five new year’s resolutions for your computer systems:

  1. Multi-factor authentication
    In the past year we have noticed a significant increase in the number of hacking attempts to gain access to secured information both ourselves and our clients. We have concluded that multi-factor authentication (MFA) is now a critical aspect of your cybersecurity to protect against hackers. This includes activating MFA on your email, website, financial management software, banking and other critical services. Since its introduction, MFA has become less intrusive in that you can whitelist common IP addresses such as your workplace and home so you only have to go through the authentication process if you are working offsite.
  2. Passwords
    We all know they’re important but it’s so easy to forget about changing them and it’s hard to remember new passwords. There are two options here. Firstly, there have been recent changes around what the definition of constitutes a strong password. The biggest change is that the longer the password, the stronger it is, because difficulty of cracking a password goes up exponentially with each letter. A second option is to use a password manager, which stores your passwords for you so you no longer need to remember them. The other big advantage is that it can enable you to easily see whether one requires changing, whether it has been compromised or is in use across multiple websites.
  3. Windows 10
    If you’re still using Windows 7, act as soon as possible as it is no longer supported by Microsoft and you are now vulnerable. as no further software/security updates or technical support are being available. Due to this, it is possible that security risks will arise from the continued use of Windows 7. Windows 8.1 users have until 10 January 2023 until it goes out of support.
  4. Cloud services
    Using cloud services such as Office 365 gives you access to the latest tools in the Microsoft Office suite and can help make your business more productive by making communication and collaboration easier, allowing remote access and reducing downtime. You can easily scale as your business needs grow and take advantage of products and services previously only available to larger businesses.
  5. Cyber Insurance
    Protecting your environment from hackers is a bit like protecting your home from intruders: you can take reasonable precautions, but if Bruce Willis or Arnold Schwarzenegger want to break in they’ll probably find a way. In these situations, cyber insurance can protect you from potential losses incurred. Just be wary because like health insurance, there are a lot of junk policies out there which don’t offer any real protection.

Much like a business coach helping you implement new practices in your business, or your personal trainer keep you accountable for undertaking regular exercise, it is important to find an ICT partner that can assist in support you in implementing and maintaining these resolutions. If CyberGuru can assist in any way, please contact us.

Does Santa need some help in your house?

Does Santa need some help in your house?

Does Santa need some help in your house?

With only three weeks until Christmas, Santa might be stuck for ideas on what to get you or your family!

Thankfully, CyberGuru has helped Santa on many occasions by advising and recommending a range of computer products and services to suit your needs and budget and is available to do so again this year.

At this time of year, new computer products and services are especially popular. In addition, we can assist you in purchasing and setting up new a desktop, laptop or tablet ready for Christmas Day. We are able to advise and recommend what to buy and can help source, configure and move across your old files to make it work for you.

We also provide various software including Microsoft Office, internet software (including Norton 360, ESET and Trend Micro Maximum Security) as well as range of peripherals including portable hard drives, as well as Acronis Backup.

If you are unsure what to get, we can also provide gift certificates for use on any of our services, including consultingdesignsupport and training.

So whether it for your family, business or yourself personally, please feel free to contact us. Similarly, if you know of a colleague or friend, or someone else need of some assistance, please pass on our details. And remember, come Christmas day it was all the big guy in red!

Be wary of nbn scams

Be wary of nbn scams

We often hear of various reports of scammers calling the seniors and elderly purporting to be from their telephone company, particularly Telstra, however, unfortunately, one of our clients’ parents were recently scammed by phone calls from who reported to be from the National Broadband Network (nbn). 

CyberGuru spoke about nbn scams at last Senior Safety Forum. Since this time, the nbn scams have become increasingly common, particularly amongst senior citizens.

As my client advised, “Dad has always been cautious and the type of person to always guide me to ‘always get two quotes’, ‘nothing is ‘urgent’, ‘do your research’ yet as they get older, things are becoming less clear. With the nbn activity he felt it was legit; he let them access his computer and provided his bank account details; although they were lucky it was quite the ordeal to cancel everything.  All they stole was Dad’s last bit of confidence managing household services.”

The scammer was claiming that there was an issue with their computer and sought to access this remotely that they could fix for them. As it turned out, the scammer was only seeking to install malicious software and attempt to take valuable information from them, and then charge them as well for this. Fortunately, as my client there was at the time, they stopped the scammer getting full access to the computer.

The client wanted to share a few valuable pieces of advice from their experience:

  1. “Trust your partner. Our experience was Dad felt the call was legit, whereas Mum felt it wasn’t ‘right’. She called me to help get Dad off the phone.”
  2. “Even if you feel it is a legit call, there is no urgency.  Never feel as though you need to act then and there.”

It is important to note that nbn will never contact you in this way. The nbn is wholesaler and does not deal with the general public. They do not invoice you, therefore cannot threaten to disconnect you. Secondly, they do not need any of your personal information, nor access to your computer.

If you have been affected in such way, we strongly recommending reporting any incidents to Scamwatch so that these can be investigated. If you are unsure if something is a scam or not, we are happy to offer our support and advice, so please feel free to contact us.

Stay Smart Online 2019 – Reverse the Threat

Stay Smart Online 2019 – Reverse the Threat

CyberGuru is proud to be a supporting partner of Stay Smart Online Week, a national awareness week to empower people, businesses and the community to protect themselves online. As per last year, the ‘Reverse the Threat’ campaign is designed to mobilise a movement against cybercrime with our partners and the wider community.

This is the third year which CyberGuru has partnered Stay Smart Online 2019 to support small businesses, not-for-profit organisations and individuals be protected online with a strong focus security when online.

According to research, almost one in three Australians adults were impacted by cybercrime last year. The statistics tell us that the risk of falling victim to online crime is climbing every day.

This year, in partnership with Stay Smart Online, CyberGuru seek to educate and empower our clients to take control of their online identity by:

  • reviewing privacy settings
  • knowing how to spot phishing scams
  • creating strong and unique passwords
  • turning on two-factor authentication

We will continue to do this through education and awareness campaigns on our website and social media, presentations, as well as both onsite and remote consultancy and training sessions on cyber security topics, including how to spot an online scam, setting up better passwords and conducting privacy checkups.

Together we can reverse the threat of cybercrime. To keep your business secure online and take control of your online identity by reviewing the articles on the CyberGuru website, visiting the Stay Smart Online website and by contacting us today for more information.