Norton introduces the “new” Norton 360

Norton introduces the “new” Norton 360

Norton has recently reintroduced the “new” Norton 360, replacing the Norton Security which has existed over the past few years, which had replaced the product of the same name form many years prior.

In the “new” Norton 360 product, Norton has introduced additional security protection as well as the usual computer and internet security, cloud backup and performance improvement features. It now includes a Secure VPN for online privacy, Dark Web Monitoring by LifeLock (which monitors your primary email address), and SafeCam to block webcam takeovers. The remainder of the product is relatively unchanged from Norton Security, aside from a new front “My Norton” screen that starts when you load the application.

If you have an existing Norton Security subscription, you may be offered a free or discounted upgrade to the new Norton 360 as a special offer. Should you do this, you may be required to sign up for automatic renewal and provide your credit card details for verification. Alternatively, you may wish to wait until your subscription falls due before you upgrade and purchase this product then.

Here at CyberGuru, we have used and recommended Norton products continuously over the last 20 years which has provided ourselves and clients confidence that their devices are protected from internet security threats and vulnerabilities. This recommendation is based on our own experience with the software, not because we are paid to do so. We appreciate some clients have experienced various performance issues with such software, however such internet security software is worthwhile overall considering given the strong value it provides for a reasonable yearly subscription.

If you would like us to assist you to purchase, install or configure Norton 360 in your environment, please feel free to contact us.

Ask CyberGuru: Should I add the Norton add-ons/extensions to my web browser?

Ask CyberGuru: Should I add the Norton add-ons/extensions to my web browser?

Ask CyberGuru

CyberGuru is asked, “We have recently upgraded to Norton Security Premium. When we installed it onto our computers, we received some messages about adding Norton extensions to our web browsers. Could you please advise whether or not we should add all the Norton extensions?”

In terms of the various Norton add-ons and extensions available as part of the Norton 360 and Norton Security software, previously I have generally advised against these as they slowed down computers and caused browsers to freeze or crash. However, more recently I have suggested these be added onto your browsers to help you protect you against phishing websites.

I would suggest adding the Norton Security Toolbar which provides an indication of websites that Norton believes are suspicious.

If you are often searching, you may also like to enable Norton Safe Search when you are searching using your favourite websites and as well as the Norton Safe Search as you can search with Norton as well.

If you would like to retain your passwords securely in Norton, you can use Identity Safe but I don’t usually enable this one as I am not a fan of password managers.

If you have any question you would like to ask CyberGuru, please contact us.

Has Internet Explorer stopped working on your computer?

Has Internet Explorer stopped working on your computer?

A recent update to Norton 360 and Norton Internet Security may have been the cause of such an issue. Norton has released an update to the problem and has documented this solution.

To correct this error, you may need to apply the latest Norton 360 updates to your computer.

Here’s how to do this:

  1. Start Norton 360 or Norton Internet Security.
  2. In Norton 360, click Security, then click Run LiveUpdate.
  3. In Norton Internet Security, click LiveUpdate, and then click Run LiveUpdate.
  4. Norton LiveUpdate will then check, download and process updates.
  5. If there is a patch available, you can choose to click Apply now (recommended) or Apply later.
  6. If prompted, save your work and restart your computer.
Norton LiveUpdate
Norton LiveUpdate – click to open larger image

Once you have applied the update, you should be able to operate Internet Explorer again. If you have any questions or require any further assistance to enlist our Support solution, please feel free to contact us.