Is your Mac safe?

Is your Mac safe?

The Malwarebytes 2020 State of Malware Report revealed an incredible fact: for the first time ever, the number of threats per endpoint was greater for Macs than Windows PCs.

The study by Malwarebytes Labs (link opens in new window) measured the number of threats such as malware, spyware and ransomware per endpoint (a term for devices such as desktops, laptops and mobile phones). They detected 11 threats per endpoint in 2019, up from 4.8 threats per endpoint in 2018. Not only is this a massive increase in threats over the space of a year, it is almost double the number of threats per endpoint detected on Windows PCs in 2019 (5.8 threats per endpoint).

Historically Macs have been considered to be more secure than Windows. One of the main reasons for this is that Macs had a much smaller market share than Windows, so targeting Windows was more lucrative to cyber criminals. However, the increasing popularity of Macs over the last decade or so has meant that Macs are no longer a niche market and they now represent an increasingly attractive target to cyber criminals.

Regardless of whether you have a Mac or Windows PC, the strategies for protecting yourself are still the same:

  1. Set up Internet security software on all devices including mobile phones with a VPN if using WiFi hotspots.
  2. Use strong passwords on all of your accounts, and better yet use a password manager.
  3. Implement multi-factor authentication on websites and apps where possible. Install an authenticator such as Microsoft Authenticator or Google Authenticator.
  4. Automate patching of your operating system and other software.
  5. Back up your data on a regular basis in various locations (cloud, onsite and remotely).

If you have any security concerns or would like assistance in implementing any security measures, please contact us today.

Donations to natural disasters

Donations to natural disasters

Donations to natural disasters

Our thoughts are with those affected by the recent bushfires across Australia. Whilst we are fortunate in Queensland not to be experiencing the same level of natural disaster, we are seeking to find ways in which to support those which are not as unfortunate ourselves. We have donated to organisations which assist those involved so they can continue to support the ongoing recovery efforts of those affected.

Whilst the bushfires have brought out the best in many people, we have been sickened to hear of those who seek to profit from people’s generosity at this time. Unfortunately, a number of scammers have been seeking donations for themselves at the expense of those who really need it. We strongly advise caution to ensure your donations are made to the appropriate organisations and not the scammers.

Some of the genuine organisations collecting donations include:

Finally, if you are approached by a charity and you want to check its legitimacy, visit the Australian Charities and Not-for-Profits Commission (link opens in new window) website and check if the charity is registered. This register contains all registered Australian charities, not just the bushfire-related ones, so if in doubt about anyone collecting for charity it’s worth checking.

Is your Windows 7 PC out of support?

Is your Windows 7 PC out of support?

Is your Windows 7 PC out of support?

If you are running Windows 7 past the 14 January 2020 cut-off for support, you may notice that Microsoft has begun placing full-screen messages on computers stating “Your Windows 7 PC is out of support”.

As noted in this message, Microsoft has ended support for Windows 7 and your PC is now more vulnerable to viruses and malware due to the absence of security updates and tech support from Microsoft. If you receive this message we strongly recommend you take action immediately. This will ensure you have the latest security features and protection against malicious software.

CyberGuru can assist you with upgrading your computer to Windows 10 or the purchasing and setting up a new Windows 10 PC based on your requirements, along with transferring the necessary programs and data across to the new PC. In addition, we will provide you with training and support going forward to ensure you are best place to take advantage of the new operating system.

We can assist you both face-to-face and remotely, depending on your location and urgency.

Please contact us today for more information or to make a booking.

Norton introduces the “new” Norton 360

Norton introduces the “new” Norton 360

Norton has recently reintroduced the “new” Norton 360, replacing the Norton Security which has existed over the past few years, which had replaced the product of the same name form many years prior.

In the “new” Norton 360 product, Norton has introduced additional security protection as well as the usual computer and internet security, cloud backup and performance improvement features. It now includes a Secure VPN for online privacy, Dark Web Monitoring by LifeLock (which monitors your primary email address), and SafeCam to block webcam takeovers. The remainder of the product is relatively unchanged from Norton Security, aside from a new front “My Norton” screen that starts when you load the application.

If you have an existing Norton Security subscription, you may be offered a free or discounted upgrade to the new Norton 360 as a special offer. Should you do this, you may be required to sign up for automatic renewal and provide your credit card details for verification. Alternatively, you may wish to wait until your subscription falls due before you upgrade and purchase this product then.

Here at CyberGuru, we have used and recommended Norton products continuously over the last 20 years which has provided ourselves and clients confidence that their devices are protected from internet security threats and vulnerabilities. This recommendation is based on our own experience with the software, not because we are paid to do so. We appreciate some clients have experienced various performance issues with such software, however such internet security software is worthwhile overall considering given the strong value it provides for a reasonable yearly subscription.

If you would like us to assist you to purchase, install or configure Norton 360 in your environment, please feel free to contact us.

The Windows 10 November 2019 Update has been released!

The Windows 10 November 2019 Update has been released!

Windows 10 November 2019 Update

Microsoft has just released the newest feature update to Windows 10, known as the November 2019 Update or as 1909, which includes the latest features and security updates.

The Windows 10 November 2019 Update introduces some modest new features include:

  • being able to create a calendar entry directly from the Taskbar
  • integrating Windows Search to as part of File Explorer to include of OneDrive content
  • the ability for third-party digital assistants to be used when the device is locked
  • various general improvements to the user interface

For a full list of new features, please see Microsoft’s website, What’s new in Windows 10, version 1909 (link opens in new window).

The most significant improvement is that it is a very fast update to install for those already running Windows 10 May 2019 Update, as Microsoft is using a new way to deliver the update similar to the monthly updates are issued.

To check if you are able to install this update now, you can open Windows Update and click Check for Updates. It is available for your device, you can select to download and install this. It requires a restart and the update shouldn’t take too long to complete. Depending on your type of your device, it may not be available just yet as Microsoft works through compatibility issues. If you are running a Windows 10 Home or Pro device currently on the Windows 10 May 2018 Update, you will likely receive an automatic update to this.

As part of our computer maintenance service for our contracted clients, we will be implementing this update in the next few months. If you have any questions or would like assistance to perform this update for you, please contact us.