Ask CyberGuru: Is Google closing down?

Ask CyberGuru

In this month’s Ask CyberGuru, we are asked, “I have received an email advising me that Google is closing down on 2 April, is this true?”.

We have had a number of clients and family members check in with us regarding the closure of Google. It is in fact Google+ which is closing down, not the Google search engine. Google+, sometimes written as Google Plus or G+. Google+ was developed by Google to be a social media platform, as their attempt to compete with Facebook. Unfortunately, it hasn’t been overly successful and some major security issues have recently been identified, resulting in Google’s decision to close down the platform.

Google have announced that Google+ is closing down on 2 April as noted on the email you may have received. It is our understanding all Google+ account holders and managers have been advised by email regarding what the steps to take. Affected services include Google+ Circles, Community and Stream, but not Google My Business or any other Google services.

If you do not use Google+, then it is safe to ignore this message and you don’t need to take any action. However, if you have posted content, such photos on Google+, then you should follow the links to download your content as the article suggests. You do have the option to download your data prior to the transition, which can be exported to either your computer or another service. If you are unsure of whether you need any material currently stored on Google+, then we recommend that you download and save anyway, in case you do find anything valuable stored in there.

If we can be of assistance or you have a question you would like to ask CyberGuru, please contact us.

It’s time to update your Google Chrome browser!

It’s time to update your Google Chrome browser!

It’s time to update your Google Chrome browser!On Friday 1 March, Google announced it had discovered a Zero-Day Vulnerability “CVE-2019-5786” in its Google Chrome browser. It’s time to update your Google Chrome browser!

Whilst only limited details have been published on the Chrome Releases blog, it is strongly suggested that you update Google Chrome if you are using this as your browser.

It is important to check you are running the latest version of Chrome, which at the time of writing is 72.0.3626.121.

To check for and install updates in Google Chrome on the PC or Mac:

  1. Click on the three vertical dots on the right-hand side near the address bar.
  2. Point to Help and click About Google Chrome.
  3. This should then check and install updates, which may take a few minutes depending on your computer and internet speed.
  4. If it has performed an update, you may need to relaunch Google Chrome to finish updating. If it says “Google Chrome is up to date”, you are good to go.

If you are running Google Chrome on your mobile phone or tablet, you should do this as well. Go to the Google Play Store or iTunes Store to download and install the required update.

This is a good reminder to always keep your computer’s software and devices’ apps up-to-date with the latest security updates. If you are looking for assistance with this, CyberGuru provides a computer maintenance service where provide scheduled proactive review and upkeep of your ICT environment and keep it up-to-date on your behalf. We can do this both face-to-face and remotely depending on your requirements. Please contact us for more information.

Who’s reading your email?

Who’s reading your email?

Google Gmail

Recently in the news there has been concern over whether Google is doing enough to keep your email secure. Concern has arisen over the access third-party developers and apps have to your Google account. There are many apps which link to your Google account. During the installation process you set the level of access you’re prepared to give the app. If during the installation of any of these apps you’ve been asked for access to your email, and you’ve agreed to this your email may have been read.

So what does it mean to read an email? In giving an app access to your email it is highly unlikely that people envisage another human physically reading through the contents of their emails and viewing their private email conversations. But this is exactly what you are agreeing to. This is not to say all apps will do so, but they have permission to and may do so at some point. The people with permission to read your email are not Google employees, but third parties such as developers entrusted by Google (and yourself).

Google claims to vet developers and their apps via a stringent, multi-step process. But as Facebook can attest to, once a third party has access to your data it’s difficult to control how they use it. This is not the first time concerns have been raised over Google’s commitment to privacy, with the discovery last year that the Google Home Mini was inadvertently spying on users due to a hardware flaw.

As a safety precaution we advise against giving third-party apps permission to read your email. If you’re concerned you may have given a third-party app access to read your email, you can check using Google Security Checkup (link opens in new window) and make adjustments if necessary.

If CyberGuru can assist in any way, please let us know.

Are you ready for the upcoming SSL/HTTPS changes?

Are you ready for the upcoming SSL/HTTPS changes?

Are you ready for the upcoming SSL/HTTPS changes?

It’s been confirmed, Google has announced that in July 2018 they will begin to identify all websites that do not have SSL certificates as “not secure”. Have you checked whether your website is displaying as secure?

You can check whether your website by seeing if your website if your website address bar contains HTTPS. As per Google’s Blog posts, “A secure web is here to stay” and “Evolving Chrome’s security indicators”, Google Chrome will be identifying websites without HTTPS in their website address as “not secure” in version 68 due out in the next month. It is expected that the other browsers, Mozilla Firefox and Microsoft Edge, will also follow suit in due course.

With only a few weeks until these changes occur, we strongly suggest you ensure that your website has an SSL certificate so it will continue to be displayed as secure. If your website address doesn’t contain HTTPS then your website server will require the installation of an SSL certificate and changes will need to be made to the website itself.

CyberGuru’s newer website hosting plans can take advantage of an AutoSSL certificate at no cost, however we will need to make some changes to the internal workings of your website for it be compliant. This includes enabling the SSL certificate, updating your website’s internal links to ensure they go to the HTTPS version of the website and testing to making sure your website works as it is intended to.

We are providing a service for both CyberGuru clients and non-CyberGuru clients to perform the required changes on your behalf. In order to do this, we will require access to your website’s cPanel account as well as WordPress account. We will be aiming to complete all SSL/HTTPS website changes before July, however we will be working on a “first come, first served” basis depending on popularity of this service.

Please contact us for a quote on how we can make your website SSL/HTTPS compliant.

Online file sharing locations being used for phishing expeditions

Online file sharing locations being used for phishing expeditions

Online file sharing locations being used for phishing expeditions

When we have discussed phishing in previous articles, we mention they often come from financial or corporate organisations such as PayPal, Apple or Telstra. However, we have recently become aware of a number of new types of phishing scams, targeting those who use online file sharing, such as Google, OneDrive and Dropbox.

Phishing scams are emails which appear to be coming from a reputable source, but are in fact not from the originating organisation but someone else who is seeking your personal information for malicious purposes. They not new, but are become increasingly sophisticated due to the advent of online file hosting that can easily enable files to be stored and not scanned by usual methods.

The Google Drive or Google Docs phishing scam comes through via an email, appearing to be from a particular sender you may have received an email from in the past. The subject line is often titled “Financial Documents” or similar. It looks nearly identical with a document being sent from Google Drive, with subtle differences, it also contains a link to open the file, as well as some other information from Google, as can be seen in the screenshot below:

Google Drive Phishing email - example of phishing email
Example of Google Drive phishing email (thumbnail – click image to open larger version)

Google Drive Phishing email - example of legitimate email
Example of Google Drive legitimate email (thumbnail – click image to open larger version)

We became aware of several organisations who have been infected by this Google Drive or Google Docs phishing scam. For the purposes of this article, we contacted a number of these organisations to discuss this with those to understand it in more detail. We appreciate the time and honesty of these organisations to find out more (especially once their initial embarrassment passed!). It helped us to understand the issues and what to look for and educate our clients and Blog readers.

The process seems to be:

  1. A user clicks on the link in the email which takes you to Google Drive to log in and download the malicious file. From each of the circumstances that we identified, it appears they were taken advantage of after first downloading and then running a file which accessed their email address book and sends the email to them requesting they download the same file.
  2. Once the malicious file opens, it then accesses address book and sends a similar to email to your contacts, are suggesting they download a file. Further, due to a nature of this file, you may actually unaware of the issue until the emails were returned as undeliverable or from recipients asking why they received a file.

We have also heard of reports of another scam that contains a similar Google Account login page, whereby you ask are asking however it is actually instead takes you to another website and steals your account information.

Further research has identified the same similar Dropbox and OneDrive as well. We recommend that you follow the following tips to protect yourself:

  1. Make sure you always sign-in directly to the service (using, or, don’t use the links contained within the email unless you are sure they are the correct ones.
  2. If you aren’t expecting to receive an attachment, only download or accept files after confirming from the sender that they intended to send you such a file. Instead of replying to the email that is sent, call or text the sender to confirm that they were wanting to send you such a file.
  3. If you do receive an email that is suspicious or not expected, immediately delete the emails from your computer, carefully ensuring you don’t click on any links, you don’t want to share these!

Through our Support solution, CyberGuru can review your computers to ensure there is appropriate security in place, as well as our Training to help you and your staff become aware on how to identify phishing to protect you and your data. Please contact us today for further information.