CyberGuru’s Chief Guru is now Microsoft 365 and Azure certified!

CyberGuru’s Chief Guru is now Microsoft 365 and Azure certified!

CyberGuru’s Chief Guru is now Microsoft 365 and Azure certified!

CyberGuru’s Chief Guru, Chris Jeffery, recently successfully completed his Microsoft 365 and Microsoft Azure Fundamentals certifications, providing his knowledge of the options available in Microsoft 365 and the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model and implementing the Microsoft 365 cloud service.

Microsoft 365 is a SaaS offering that includes Office 365, Windows 10 or Enterprise Mobility + Security. By combining the features into a single subscription, you can use all of the familiar productivity tools in Office 365, collaborate using Microsoft Teams and help increase security and compliance.

Microsoft 365 includes Windows 10 Enterprise and a complete set of security and compliance features provided as services. By bringing together Office 365, Windows as a service, and Enterprise Mobility + Security, Microsoft 365 addresses the needs of many organisations who want to maximize their adoption of the cloud for productivity, but also for enterprise-grade security and desktop operating system management.

Azure is Microsoft’s ever-expanding set of cloud computing services including servers, storage, networking, software provided over the internet.

The certifications demonstrate Chris’ foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. It also covers knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings. The knowledge cloud services and how those services are provided with Microsoft Azure as also addressed. This requires an understanding cloud concepts, core Azure Services, Azure pricing and support, and the fundamentals of cloud security, privacy, compliance, and trust.

These certifications mark Chris’ 25th successful Microsoft certification exam, having sat and prepared for exams on Microsoft technologies including Windows, Office and Office 365.

If you require assistance in deploying any of the components in Microsoft 365, including Office 365, Teams, Windows 10 or Enterprise Mobility + Security and Azure, products and technologies, please feel free to contact us.

Upgrading from Skype for Business to Microsoft Teams

Upgrading from Skype for Business to Microsoft Teams

Microsoft Teams released to Office 365 business clients

Microsoft Teams, reportedly the fastest growing app from Microsoft, has been around for nearly two years now. It is known as the hub for teamwork in Office 365 providing call, chat, videos and meetings, Microsoft Teams is the integration of a number of Microsoft Office programs, including OneDrive for Business, SharePoint, and OneNote. It is replacing Skype for Business. It is sometimes referred to as a simplified SharePoint.

Microsoft Teams allows you to manage your organisations’ communications through:

  • Share and collaborate on files.
  • Messaging including persistent 1:1 private and group chat.
  • Provide voice and video calling.
  • It also closely integrates with other programs, including Outlook, Planner and third-party products.

Microsoft Teams

If you are currently using Skype for Business, you will receive a message that “Your upgrade to Teams is scheduled” to Microsoft Teams. Generally, you receive a few weeks’ notice. If you have been using Skype for Business as part of a standalone subscription or as part of Office 365 Business Essentials, Business Premium, Enterprise E1 or Enterprise E3 subscription, you will receive the message in the coming months.

We strongly encourage beginning preparations to move to Teams as soon as possible by:

  • having Microsoft Teams installed on your computers and devices (as after the upgrade, Skype for Business no longer will operate)
  • provide your staff training on how to use Teams.

If you are in need of assistance to undertake this upgrade, or are not already using Teams and would like some training, CyberGuru can provide help with this as well. Please contact us for more information.

Ask CyberGuru: Do I need to read the Office 365 Message centre emails?

Ask CyberGuru: Do I need to read the Office 365 Message centre emails?

Ask CyberGuru

In this month’s Ask CyberGuru, we are asked “Do I need to read the Office 365 Message centre emails?, I seem to get them all of the time and they have no relevance to me?”.

As part of your Office 365 subscription, there are often changes, including new features, updates and products during the year. As part of this service, Microsoft send regular updates via email and through the Office 365 Message Centre. This message centre is to provide you with awareness of new features before they are introduced. You can read about these and correlate these to the roadmap, as well as how it will impact you, as well as what you can do to prepare for the change.

One of the recent emails sent referred to the new Microsoft 365 admin center becoming the common entry point for managing all your Microsoft 365 services. It makes mention that it is applicable to all clients. Depending on the feature, you may not be affected, or required to take any action but would recommend reviewing these briefly and contacting us if you have any questions or concerns.

As many of clients would be aware, we provide updates through our newsletter, blog as well during onsite or remote visits with you. We are always happy to be your reference point for new Office 365 features, however, Microsoft share these with you so that you can prepare for these if required. If you have too many emails, you can choose to set a rule to move these to a folder for later reference or unsubscribe altogether.

If you have a question you would like to ask CyberGuru, please contact us.

Reporting spam email to Microsoft with the Report Message add-in for Outlook

Reporting spam email to Microsoft with the Report Message add-in for Outlook

Reporting spam email to Microsoft with the Report Message add-in for Outlook

Whilst the inbuilt spam and malware filtering built in to Microsoft Office 365 has considerably reduced the amount of unwanted spam email you receive in your email account, a small amount spam can still arrive, or an email may be mistakenly marked as junk when in fact it is legitimate. Fortunately, Microsoft has an addon you can use to further reduce the amount of spam or stop legitimate emails from being marked as junk by reporting this back to them.

Known as the Report Message add-in for Outlook, it enables you to report emails using one of three categories:

  • Junk is generally referred to as spam and are unwanted senders that may be advertising their products or services to you.
  • Phishing is a person or organisation claiming to be someone else to seek your personal information. The email may appear to be legitimate but in fact is not.
  • Not junk is a legitimate email which has been misclassified as Junk.

The Report Message add-in for Outlook can be used on both Outlook and Outlook on the web and enables you to report a message as either junk, phishing or not junk. You can also choose to report the message to Microsoft for further review and investigation.

We encourage our clients who are experiencing spam issues to look at implementing this as part of their cyber security strategy.

For more information and how to set this up, please feel free to contact us.

Ribbon changes are coming to Microsoft Office

Ribbon changes are coming to Microsoft Office

Ribbon changes are coming to Microsoft Office

After twenty years of faithful service the familiar Microsoft Office ribbon, containing your menus and commands, is going to change. As part of the latest round of updates, a new look is being rolled out progressively across the Office programs, beginning with Outlook. But don’t worry, you will have two choices of ribbon – the simplified ribbon or the classic ribbon.

If you have been using Office for a while, you will begin to notice some changes to the look and feel of the various products. Starting with Outlook, Microsoft is revising how the user interface appears. The simplified ribbon aims to help users “focus on their work and collaborate naturally with others”. The simplified ribbon will streamline the existing top section of the screen, reducing the space it takes up on the screen.

Here’s an example of how it looks in Outlook:

Ribbon changes are coming to Microsoft Office - Example of Ribbon changes - Microsoft Outlook
Example of Ribbon changes – Microsoft Outlook

You can switch between the simplified ribbon and the classic ribbon by using the switch icon, which is located near the top right of the window.

These changes will also follow on Word, Excel and PowerPoint. In addition, the ribbon has a new appearance with new colours and icons and has been designed to scale on screens of any size.

For more information on the simplified ribbon, please see the Use the Simplified Ribbon support page (link opens in new window) and reference guide (link opens in new window).

CyberGuru provides consulting, training and support in Office 365, including Outlook, Word, Excel, PowerPoint as well as a range of other products. If you would like to know more or want to enhance your knowledge and skills, please contact us.