Microsoft Office 365; Archives

Upgrading from Skype for Business to Microsoft Teams

cyberguru Training May 7, 2019May 6, 2019Microsoft, Microsoft Office 365;, Microsoft Teams, Office 365, Skype for Business, Teams

Microsoft Teams, reportedly the fastest growing app from Microsoft, has been around for nearly two years now. It is known as the hub for teamwork in Office 365 providing call, chat, videos and meetings, Microsoft Teams is the integration of a number of Microsoft Office programs, including OneDrive for Business, SharePoint, and OneNote. It is replacing Skype for Business. It is sometimes referred to as a simplified SharePoint.

Microsoft Teams allows you to manage your organisations’ communications through:

Share and collaborate on files.
Messaging including persistent 1:1 private and group chat.
Provide voice and video calling.
It also closely integrates with other programs, including Outlook, Planner and third-party products.

If you are currently using Skype for Business, you will receive a message that “Your upgrade to Teams is scheduled” to Microsoft Teams. Generally, you receive a few weeks’ notice. If you have been using Skype for Business as part of a standalone subscription or as part of Office 365 Business Essentials, Business Premium, Enterprise E1 or Enterprise E3 subscription, you will receive the message in the coming months.

We strongly encourage beginning preparations to move to Teams as soon as possible by:

having Microsoft Teams installed on your computers and devices (as after the upgrade, Skype for Business no longer will operate)
provide your staff training on how to use Teams.

If you are in need of assistance to undertake this upgrade, or are not already using Teams and would like some training, CyberGuru can provide help with this as well. Please contact us for more information.

Reporting spam email to Microsoft with the Report Message add-in for Outlook

cyberguru Support April 8, 2019April 8, 2019junk, Microsoft, Microsoft Office 365;, Microsoft Outlook, not junk, Office 365, Outlook, phishing, Report Message add-in for Outlook, spam

Whilst the inbuilt spam and malware filtering built in to Microsoft Office 365 has considerably reduced the amount of unwanted spam email you receive in your email account, a small amount spam can still arrive, or an email may be mistakenly marked as junk when in fact it is legitimate. Fortunately, Microsoft has an addon you can use to further reduce the amount of spam or stop legitimate emails from being marked as junk by reporting this back to them.

Known as the Report Message add-in for Outlook, it enables you to report emails using one of three categories:

Junk is generally referred to as spam and are unwanted senders that may be advertising their products or services to you.
Phishing is a person or organisation claiming to be someone else to seek your personal information. The email may appear to be legitimate but in fact is not.
Not junk is a legitimate email which has been misclassified as Junk.

The Report Message add-in for Outlook can be used on both Outlook and Outlook on the web and enables you to report a message as either junk, phishing or not junk. You can also choose to report the message to Microsoft for further review and investigation.

We encourage our clients who are experiencing spam issues to look at implementing this as part of their cyber security strategy.

For more information and how to set this up, please feel free to contact us.

Be wary of fake Microsoft Office 365 emails

cyberguru Support March 13, 2018March 26, 2018fake, malicious, Microsoft Office 365;, phishing, security

Over the past few weeks, we have seen an increasing number of fake Microsoft Office 365 emails being received by clients. These email messages, whilst appearing to be genuine, are malicious emails sent by unauthorised third-parties.

The third-party is attempting to gain access to your email account through the use of your account details (username and password) and possibly also infect your computer or network with malware. Should they gain access to your account, they will access your emails and send messages to your contacts in your address book requesting they make payment to a specified bank account.

If you receive an email requesting that you login to Office 365 to access an invoice sent from a customer or supplier, or Microsoft advising your mailbox storage is full, or that your password is about to expire, then we strongly suggest you do not provide any information or click on any links, simply delete the email.

An example of such an email is shown below:

If you find you are unsure of the legitimacy of the email then please contact us and we can advise.

Improve your Business Process Management with the Oxygen Digital Workplace from ISAAC

cyberguru Products February 27, 2018February 27, 2018Digital Workplace, ISAAC, ISAAC Intelligence, Microsoft Office 365;, Office 365, Oxygen

CyberGuru are proud Australian partners of ISAAC Intelligence.

ISAAC create Digital Workplaces that manage everything from processes to people. The Oxygen application suite for Office 365 and SharePoint online is an intuitive, secure and scalable way to easily modernise the way you manage information, from where it is stored to how it is stored. Their approach is simple; human-centric applications, customised to suit your business, workflows and processes.

Oxygen is today’s Digital Workplace, built into the Microsoft Office 365 cloud, providing a cost-effective, scalable and secure environment to manage, share and collaborate from.

As 2018 begins, it is set to be the year of ‘Digital Transformation’ – a year where the integration of cost-effective and scalable technology further meshes with the SME sector. Never has the opportunity to benefit from innovative technology been so prevalent.

CyberGuru is very excited to announce our partnership with ISAAC, a global technology company who, using the Microsoft Office 365 cloud, create cost-effective, customisable and entirely scalable applications that grow and adapt as your business does.

As an existing Office 365 user, you are in the enviable position of being able to take advantage of this tech immediately. Each application is developed to suit your business, and the entire range has been designed specifically to cater for smaller, more innovative businesses, rather than today’s burgeoning enterprises.

As a high-level summary of the core Oxygen application suite from ISAAC – you can start out small and the apps will grow as you need them, enabling you to manage everything from processes to people, automating key tasks to simplify the flow and discovery of information throughout your business.

The fully customisable Oxygen app range consists of:

Intranet
CRM*
Extranet
HR
HelpDesk
Intelligent Document Management
CRM-Wealth Management & CRM-Corporate Finance also available

Why is ISAAC different?

Uses Microsoft Office 365 as its base no need for expensive software
Each app, including CRM, is flexible in design and fit into your specific work flows
Low capital outlay to build a platform
Pricing is much more cost effective that standard brands
Technology upgrades free via Microsoft Office 365
Able to design different and specific platforms, such as Finance and Human Resources.

CyberGuru offers a free 10-user edition of ISAAC Oxygen CRM, which allows organisations to carefully and consistently manage contacts, companies, customers, opportunities or cases (you choose!), leads or tasks. For more details, please visit this page.

If you are interested to discuss this further, please contact us and we will be in touch with you to discuss how these may improve your organisation.

We hope you have a successful and prosperous year.

Password expiry for Office 365 – don’t leave it until the last minute!

cyberguru Support February 21, 2017February 21, 2017Microsoft Office 365;, Office 365, password, password expiry, password expiry date, password requirements, password tips, passwords, security

One of the key security elements in Office 365 is the requirement by default to reset your password every 90 days. Whilst the expiry period can be changed, having to regularly change your password ensures your account remains secure and reduces the risk of the password being found and your account accessed.

Notification of password resets usually begins around 10 days prior, however depending on the device you are accessing your email on, this notification may not appear until later, or not at all. You can reset your password once it has expired, but your email will stop working until the password has been changed and account details updated, so it is best to change it when you can rather than needing to do this.

Therefore, we strongly suggest you don’t leave changing your password to the last minute. We suggest that it may be worthwhile having a recurring appointment every two months to reset your password. Once you have changed your password you will need to update any device which is using this (such as your computer, tablet and mobile phone).

To change your password, please follow the steps below:

Login to the Office 365 Portal.
Click Settings (the cogwheel located on the top right-hand side of the screen), then click the Password option.
Enter your old password, then your new password twice.

Within a few minutes, you will be prompted to update your password on your email program and devices. Enter your new password in these devices and you’re done!

Microsoft have determined the following requirements for strong passwords on Office 365:

The password needs to have at least 8-16 characters.
Don’t include common words or names.
Combine uppercase and lowercase letters, numbers and symbols.

CyberGuru provides Office 365 consulting, support and training to small businesses, not-for-profit organisations and individuals of all sizes and industries. If you need a hand and would like us to assist you with Office 365, please contact us today.

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