Microsoft Office 365; Archives

Be wary of fake Microsoft Office 365 emails

cyberguru Support March 13, 2018March 26, 2018fake, malicious, Microsoft Office 365;, phishing, security

Over the past few weeks, we have seen an increasing number of fake Microsoft Office 365 emails being received by clients. These email messages, whilst appearing to be genuine, are malicious emails sent by unauthorised third-parties.

The third-party is attempting to gain access to your email account through the use of your account details (username and password) and possibly also infect your computer or network with malware. Should they gain access to your account, they will access your emails and send messages to your contacts in your address book requesting they make payment to a specified bank account.

If you receive an email requesting that you login to Office 365 to access an invoice sent from a customer or supplier, or Microsoft advising your mailbox storage is full, or that your password is about to expire, then we strongly suggest you do not provide any information or click on any links, simply delete the email.

An example of such an email is shown below:

If you find you are unsure of the legitimacy of the email then please contact us and we can advise.

Improve your Business Process Management with the Oxygen Digital Workplace from ISAAC

cyberguru Products February 27, 2018February 27, 2018Digital Workplace, ISAAC, ISAAC Intelligence, Microsoft Office 365;, Office 365, Oxygen

CyberGuru are proud Australian partners of ISAAC Intelligence.

ISAAC create Digital Workplaces that manage everything from processes to people. The Oxygen application suite for Office 365 and SharePoint online is an intuitive, secure and scalable way to easily modernise the way you manage information, from where it is stored to how it is stored. Their approach is simple; human-centric applications, customised to suit your business, workflows and processes.

Oxygen is today’s Digital Workplace, built into the Microsoft Office 365 cloud, providing a cost-effective, scalable and secure environment to manage, share and collaborate from.

As 2018 begins, it is set to be the year of ‘Digital Transformation’ – a year where the integration of cost-effective and scalable technology further meshes with the SME sector. Never has the opportunity to benefit from innovative technology been so prevalent.

CyberGuru is very excited to announce our partnership with ISAAC, a global technology company who, using the Microsoft Office 365 cloud, create cost-effective, customisable and entirely scalable applications that grow and adapt as your business does.

As an existing Office 365 user, you are in the enviable position of being able to take advantage of this tech immediately. Each application is developed to suit your business, and the entire range has been designed specifically to cater for smaller, more innovative businesses, rather than today’s burgeoning enterprises.

As a high-level summary of the core Oxygen application suite from ISAAC – you can start out small and the apps will grow as you need them, enabling you to manage everything from processes to people, automating key tasks to simplify the flow and discovery of information throughout your business.

The fully customisable Oxygen app range consists of:

Intranet
CRM*
Extranet
HR
HelpDesk
Intelligent Document Management
CRM-Wealth Management & CRM-Corporate Finance also available

Why is ISAAC different?

Uses Microsoft Office 365 as its base no need for expensive software
Each app, including CRM, is flexible in design and fit into your specific work flows
Low capital outlay to build a platform
Pricing is much more cost effective that standard brands
Technology upgrades free via Microsoft Office 365
Able to design different and specific platforms, such as Finance and Human Resources.

CyberGuru offers a free 10-user edition of ISAAC Oxygen CRM, which allows organisations to carefully and consistently manage contacts, companies, customers, opportunities or cases (you choose!), leads or tasks. For more details, please visit this page.

If you are interested to discuss this further, please contact us and we will be in touch with you to discuss how these may improve your organisation.

We hope you have a successful and prosperous year.

Password expiry for Office 365 – don’t leave it until the last minute!

cyberguru Support February 21, 2017February 21, 2017Microsoft Office 365;, Office 365, password, password expiry, password expiry date, password requirements, password tips, passwords, security

One of the key security elements in Office 365 is the requirement by default to reset your password every 90 days. Whilst the expiry period can be changed, having to regularly change your password ensures your account remains secure and reduces the risk of the password being found and your account accessed.

Notification of password resets usually begins around 10 days prior, however depending on the device you are accessing your email on, this notification may not appear until later, or not at all. You can reset your password once it has expired, but your email will stop working until the password has been changed and account details updated, so it is best to change it when you can rather than needing to do this.

Therefore, we strongly suggest you don’t leave changing your password to the last minute. We suggest that it may be worthwhile having a recurring appointment every two months to reset your password. Once you have changed your password you will need to update any device which is using this (such as your computer, tablet and mobile phone).

To change your password, please follow the steps below:

Login to the Office 365 Portal.
Click Settings (the cogwheel located on the top right-hand side of the screen), then click the Password option.
Enter your old password, then your new password twice.

Within a few minutes, you will be prompted to update your password on your email program and devices. Enter your new password in these devices and you’re done!

Microsoft have determined the following requirements for strong passwords on Office 365:

The password needs to have at least 8-16 characters.
Don’t include common words or names.
Combine uppercase and lowercase letters, numbers and symbols.

CyberGuru provides Office 365 consulting, support and training to small businesses, not-for-profit organisations and individuals of all sizes and industries. If you need a hand and would like us to assist you with Office 365, please contact us today.

Microsoft Azure credits now available to eligible not-for-profit organisation

cyberguru Consulting October 7, 2016October 7, 2016Azure, cloud, credits, discounts, hosting, Microsoft, Microsoft Azure, Microsoft Office 365;, nfp, non-profit, not-for-profit, not-for-profits, Office 365

In the past week, Microsoft have announced that they are providing USD$5,000 in credits per year for Microsoft Azure available to eligible not-for-profit organisations.

According to the Microsoft Azure website (link opens in new window), “Azure offers an integrated suite of cloud services – analytics, computing, web and mobile apps, networking, storage, and more – to empower your nonprofit organization to achieve more – more insight, more efficiency and more impact. Azure delivers deeper insights to enhance decision making, supports a broad selection of operating systems, and provides industry-leading security. It also integrates seamlessly with your existing IT infrastructure and scales as your nonprofit grows – giving you the ability to harness the power of Microsoft’s data centers for a wide range of capabilities and scenarios.”

The credits can be used in any of the portfolio of Azure services including but not limited to the following:

Web and mobile apps
Business apps
Microservice apps
Development and testing
Big data and analytics
Internet of Things
Backup, recovery and archive
High performance computing
Digital media

If you are looking to move some of your business online, then the ability to use this credit to host your website content, test out the Internet of Things or host digital media, then this is a great opportunity.

If you are already a qualified not-for-profit for Office 365, then you are already approved. If you are not, it is a simple process to do so and CyberGuru can assist with this.

CyberGuru is a Microsoft Partner and can help not-for-profit organisations as well as small businesses transition to Azure and Office 365. If you are looking at implement these in your business, CyberGuru can assist you doing so through our consulting, support and training solutions. Contact us today for more information.

What is the difference between an email address and email alias?

cyberguru Design April 8, 2016April 8, 2016configuration, domain name, domain names, email, email account, email address, email addresses, email alias, email aliases, email hosting, email set up, Microsoft Office 365;, Office 365, set up, website hosting

There are many tasks to do when starting a new organisation, and one of the more important aspects is set up email accounts for your staff. One consideration is whether to how best to set up email addresses and aliases. This is also important when setting up new domain names, website or email hosting packages or a Microsoft Office 365 environment.

Generally, email addresses are the name of the person using the email account. In the case of Mary Jones, her email address could be first name (mary@domainname.org.au), her full name (maryjones@domainname.org.au) or abbreviated somehow (for example, mjones@domainname.org.au or maryj@domainname.org.au). Organisations keen on individual staff may choose to do this, but as staff leave the organisation, their email accounts are then deactivated or removed which has the potential to lose mail.

A growing number of organisations are now using email aliases to represent the positions of their staff (for instance, ceo@domainname.org.au or director@domainname.org.au). These often forward to the email address, so that if Mary Jones’ email address is ceo@domainname.org.au, any emails sent to this address can be forwarded to her named email address (mary@domainname.org.au). In some organisations, generic aliases are set up for departments, such as Administration, Sales and Marketing. These can be sent to go to groups of people.

Depending on your needs, your organisation may have both email addresses and aliases. Organisations may also wish to consider using some aliases or generic accounts to separate some of their emails should they seek the assistance of someone in the future. CyberGuru also encourages the use of separate email addresses for business and personal use, and a secondary email account is one way to do this.

CyberGuru can walk you through the selection of appropriate email addresses when you set up a domain name, website or email hosting package, or a Microsoft Office 365 environment. lf we can assist you in any way, please contact us.

← Previous