CyberGuru has recently received some enquiries regarding what domain name a business should use. For example, should a bookkeeping company called Acme use domain name acme.com.au or acmebookkeeping.com.au? In terms how important the word is (in this case bookkeeping), if your business is predominately a bookkeeping company, then having www.acmebookkeeping.com.au is useful to search engines […]
Tag Archives: Ask CyberGuru
24
Apr
Apr
CyberGuru was recently asked, “I saw in magazine recently that it suggested that you should ‘update your [modem] router’s firmware to fix security defects as well as provide optimum speed and performance’. Is this the case and how do you do this?” Yes, it is important to be looking to update your modem router, along with […]
30
Jan
Jan
CyberGuru is asked, “I have noticed on my computer I have several hard drives appearing. I know that the C: drive is the main computer’s drive, what is the D: drive used for?”. During the days of text-based operating systems such as Microsoft Disk Operating System (MS-DOS) the use of drive letters helped us to […]
28
Sep
Sep
In this month’s Ask CyberGuru, we are asked, “What is the difference between the desktop and web versions of Word, Excel and PowerPoint?”. Whilst Microsoft includes the desktop version of Office as part of both Office 2016 and most editions of Microsoft Office 365, if you are looking for an alternative, the web version may […]
26
Jun
Jun
CyberGuru is asked, “We have recently upgraded to Norton Security Premium. When we installed it onto our computers, we received some messages about adding Norton extensions to our web browsers. Could you please advise whether or not we should add all the Norton extensions?” In terms of the various Norton add-ons and extensions available as […]
29
May
May
In the latest instalment of Ask CyberGuru, we are asked, “I’ve looked on my computer and see different types of backup programs installed. What is the difference between File History and Windows Backup?”. There is a history and a backing up (pardon the puns) of Microsoft backup products which have been included in Microsoft Windows […]
30
Sep
Sep
In this month’s instalment of Ask CyberGuru, we answer the question, “I have received a number of suspicious emails from organisations that I haven’t subscribed to and am wary of unsubscribing from them for fear of dire consequences. I simply view and delete them, and would never click on any links. What is the best course of […]
30
Jun
Jun
In this month’s instalment of Ask CyberGuru, we answer the question, “What happens if I forget to renew my domain name registration?”. When you buy an Australian domain name (such as .com.au, .org.au, and net.au) you own the use of that domain for the term of the registration (usually two years). If you forget to renew your domain […]
25
May
May
“Help! I’ve been accidently upgraded to Windows 10!” is the cry I have been hearing from a number of unsuspecting users running Home Premium or Professional versions of Windows on their computers. Whilst in some cases the user may have accidentally clicked to accept the upgrade (which can be done in a number of ways, […]
31
Mar
Mar
Another popular question I’m being asked at the moment is, “Is it possible to go back to Windows 7 or 8.1 after upgrading to Windows 10?”. If you have upgraded to Windows 10 and need to downgrade to Windows 7, Microsoft provides one month’s grace in which you can uninstall Windows 10 and go back […]